ISG Launches New Consumption Management Service

STAMFORD, Conn., March 29, 2012 /PRNewswire/ -- Information Services Group (ISG) (NASDAQ: III), a leading technology insights, market intelligence and advisory services company, announced today the launch of a new Consumption Management service to help enterprises address the challenge of IT asset management and reconciliation.

The new service incorporates technology from ISG strategic partner Blazent, whose SaaS-based IT intelligence solutions provide a consolidated source of information on IT assets and uncover hidden opportunities to optimize IT operations, lower costs and reduce risks. It is available either as a standalone offering or as part of a comprehensive managed services solution from ISG Governance Services.

"Many CIOs of large global enterprises lack comprehensive knowledge of the IT assets deployed in their organizations and the related charges they are incurring," said Claude Marais, Partner, Governance Services, ISG. "This knowledge gap costs their companies money and creates unnecessary risk. Consumption Management from ISG closes this gap."

Blazent analyses of 70 IT enterprises in Fortune 500 companies show an average of 15 percent of servers are not backed up and 16 percent of Windows-based assets lack anti-virus protection. "Book-to-floor" gaps – the difference between contracted and actual assets – average 14 percent, and estimates of how many PCs are in the organization are typically off by 8 percent.

To close these gaps, the new ISG Consumption Management service applies proven IT intelligence tools to validate a client's consumption of resources, verify backups and the existence of anti-virus software, and identify redundant and unused assets. By reconciling contracted assets against assets actually deployed in the enterprise, the service helps ensure billing accuracy and reduces invoicing errors. And by examining and cross-referencing multiple sources of data, it establishes a "golden record" of data that allows clients to quickly identify problem areas and take corrective action.

"The ability to reconcile IT assets and costs at a granular level within a sophisticated governance framework takes service management to a new level," said Greg Weaver, Vice President, Blazent. "We believe the Consumption Management service from ISG will deliver significant value to clients at any level of maturity or progress in the sourcing lifecycle."

For more information on Consumption Management from ISG, please visit http://www.isg-one.com/web/services/governance-services/consumption-management.asp. 

About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 700 employees and operates in 21 countries. For additional information, visit www.isg-one.com.

About Blazent
Blazent's IT Intelligence solutions uncover hidden opportunities to optimize IT operations, lower costs and reduce risks. By taking data from disparate systems within your current environment and applying built-in best practices and process automation, Blazent's cloud-based solution presents a complete and accurate picture of IT. Leading enterprises and service providers have saved hundreds of millions with Blazent. For more information, please visit www.blazent.com.

SOURCE Information Services Group