WESTLAKE VILLAGE, Calif., Jan. 7 /PRNewswire/ -- John Humphrey has been named the head of global automotive operations for J.D. Power and Associates. Humphrey, who has been with J.D. Power for more than 20 years, has significant experience across all dimensions of the company's global automotive business, including research and consulting. The appointment represents an important step by J.D. Power to more effectively align its automotive operations on a global basis and enhance and extend its industry benchmarks.
"As domestic and international automakers move further along the curve of leveraging global scale, J.D. Power is aligning itself to better assist the industry with actionable Voice-of-the-Customer insights that will help drive profitability," said Finbarr O'Neill, president of J.D. Power and Associates. "J.D. Power is moving to a global alignment that reflects today's competitive environment, and John will fully leverage J.D. Power's global reach and capabilities."
Humphrey most recently served as senior vice president of international operations for J.D. Power and Associates. In that role, he had overall responsibility for the company's activities in Asia Pacific, Canada, Europe and the Middle East, which includes offices in Tokyo, Singapore, Bangkok, Beijing, Shanghai, Toronto, London and Munich. Humphrey has also served as director of the company's China operations, residing in Shanghai from 2005 through 2006.
Humphrey earned a bachelor's degree from Arizona State University and an MBA from Pepperdine University.
As a result of this change, Gary Dilts will be leaving J.D. Power and Associates after three years of dedicated service.
"Gary is a highly regarded industry executive who led J.D. Power's U.S. automotive operations in the face of a very difficult environment," said O'Neill. "We thank him for his many contributions."
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies
Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education, Platts, Capital IQ, J.D. Power and Associates, McGraw-Hill Construction and Aviation Week. The Corporation has more than 280 offices in 40 countries. Sales in 2008 were $6.4 billion. Additional information is available at www.mcgraw-hill.com.
J.D. Power and Associates Media Relations Contacts: John Tews; Troy, Mich.; (248) 312-4119; firstname.lastname@example.org Syvetril Perryman; Westlake Village, Calif.; (805) 418-8103; email@example.com
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SOURCE J.D. Power and Associates