J.D. Power Network Quality Study Ranks Verizon Highest For Network Quality In North Central Region

Customers Study Measures Performance in Call, Messaging and Data Quality; also Ranks Verizon Highest Across All U.S. Regions

Aug 27, 2015, 13:00 ET from Verizon

CHICAGO, Aug. 27, 2015 /PRNewswire/ -- Verizon continues to rank highest in network quality among U.S. wireless providers in the North Central Region according to the J.D. Power 2015 Wireless Network Quality Performance Study℠, Volume 2. Verizon's network performance was significantly higher than the industry average in all six regions nationwide for all three quality categories: calling, messaging and data.

J.D. Power's North Central Region includes Illinois, Indiana, Michigan, Ohio and Wisconsin.

From January through June 2015, nearly 49,000 wireless subscribers across the U.S. (48 states and the District of Columbia) were surveyed about their experiences with their last 10 calls, messages, emails and Web connections on their mobile devices. The study asked about calls dropped or disconnected, calls not connected on the first try, calls with audio problems, failed/late voicemail notifications, voicemail with failed calls, text message transmission failures, late/failed received text messages, Web connection errors/failures to load, slow mobile Web, and email connection errors.

The Verizon network, which is the nation's largest and most reliable 4G LTE network, currently covers 98 percent of the U.S. population. Verizon continues to enhance its network by deploying technology such as small cells and distributed antenna systems as well as XLTE, which uses Verizon's AWS (Advanced Wireless Services) spectrum to double 4G LTE bandwidth in cities coast to coast. XLTE delivers faster peak speeds and greater capacity than before. This means that more people in the same location can send and receive photos, download videos, surf the internet and use real-time navigation.

Verizon's ongoing network investment totals more than $100 billion nationally since the company was formed, including the launch and expansion of 4G LTE and XLTE and other technologies.

Learn more about wireless products and services at www.verizonwireless.com or follow @VerizonNews on Twitter.

About Verizon
Verizon Communications Inc. (NYSE, Nasdaq: VZ) headquartered in New York, employs a diverse workforce of 178,500 and generated more than $127 billion in 2014 revenues. Verizon Wireless operates America's most reliable wireless network, with 109.5 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide. For more information, visit www.verizon.com/news/.

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SOURCE Verizon