JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard

Oct 23, 2012, 11:26 ET from U.S. Consumer Product Safety Commission

WASHINGTON, Oct. 23, 2012 /PRNewswire-USNewswire/ -- Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.


Recall Summary

Name of product: JELD-WEN and Reliabilt Interior Bifold Doors
Hazard: The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
Remedy: Repair
Consumer Contact:  JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at or directly to the product safety page at: for more information.

Recall Details

Units: About 170,800
Description: The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Incidents/Injuries: JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
Sold at: Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.
Remedy: Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Manufacturer: JELD-WEN, Inc., of Klamath Falls, Ore.
Manufactured in: USA

SOURCE U.S. Consumer Product Safety Commission