Jive Positioned as a 'Leader' in Magic Quadrant for Social CRM

Jive a Leader in Two Magic Quadrants

Jun 30, 2010, 11:31 ET from Jive Software

PALO ALTO, Calif., June 30 /PRNewswire/ -- Today, Jive Software announced that it was positioned as a Leader in the Gartner report "Magic Quadrant for Social CRM, 2010" (1).

Jive has been positioned as a Leader in two Magic Quadrants, including "Magic Quadrant for Social CRM, 2010," (1) and the "Magic Quadrant for Social Software in the Workplace, 2009" (2).

Gartner positions vendors in the "Leaders" quadrant based on completeness of vision and their ability to execute on that vision. According to Gartner, "Leaders in the Social CRM Magic Quadrant will exhibit two characteristics. First, their software must benefit both company and community. Leaders show benefits to enterprises by demonstrating ROI and supporting KPIs, and Leaders' software convinces users that they will get something valuable by participating in a conversation or community. Second, Leaders' offerings demonstrate support for multiple CRM processes, not just one domain, and have substantial revenue coming specifically from their social CRM offerings." (1)

"Jive is pleased to be recognized as a leader in Gartner's new 'Magic Quadrant for Social CRM,'" said Tony Zingale, Jive CEO. "I'd like to thank our people, customers, and partners for our success."

According to Gartner, "Gartner's first Magic Quadrant for Social CRM responds to the growing interest and investment in social applications to support sales, marketing and customer service business processes. Social CRM application spending will grow at a faster rate than traditional CRM spending." (1)

"Collaboration is key to our sustained growth," said Tony Uphoff, CEO UBM TechWeb. "With over 6,000 UBM employees across the globe, unlocking this collaboration isn't a simple issue, however. Solutions like Jive's Social Business Software work as a communications operating system for our business. Jive has significantly improved our ability to collaborate, drive decision-making and become a more agile company."

A complimentary copy of the "Magic Quadrant for Social Software in the Workplace, 2009" can be downloaded on Jive's website.

(1) Gartner, Inc. "Magic Quadrant for Social CRM," by Adam Sarner et al., Jun. 29, 2010

(2) Gartner, Inc. "Magic Quadrant for Social Software in the Workplace," by Nikos Drakos et al., Oct. 22, 2009

About the Magic Quadrant

The Magic Quadrants are copyrighted 2009 and 2010 by Gartner, Inc. and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Social Business

Social Business is the new way to engage employees, customers and the social web. Jive's Social Business Software (SBS) combines the power of community software, collaboration software, social networking software, and social media monitoring offerings into an integrated platform. Just as social technologies have changed our personal lives, Social Business is changing how enterprises create competitive advantage.

About Jive – The New Way to Business

Jive is the largest and fastest growing independent Social Business Software company in the world. For more information, visit www.jivesoftware.com.  

SOURCE Jive Software