PALO ALTO, Calif., Aug. 30, 2011 /PRNewswire/ -- Jive Software announced today that it was positioned as a Leader in three Gartner Magic Quadrants, covering the social business software market. The three reports include the "Magic Quadrant for Social Software in the Workplace, 2011," (1) the "Magic Quadrant for Externally Facing Social Software, 2011," (2) and the "Magic Quadrant for Social CRM, 2011"(3).
Gartner positions vendors in the "Leaders" quadrant based on completeness of vision and their ability to execute on that vision.
According to Gartner, "Leaders [in the Magic Quadrant for Social Software in the Workplace] are well-established vendors with widely used social software and collaboration offerings. Their leadership has been established through an early recognition of user needs in this market, continuous innovation, overall market presence, and success in delivering user-friendly and solution-focused suites with broad capabilities."
Leaders in the Magic Quadrant for Externally Facing Social Software "have established themselves in the market with widely-used social software and collaboration offerings. They have recognized user needs in this market early, have significant market presence, and have succeeded in delivering attractive suites with broad capabilities in offerings that include both services and software."
Finally, "Leaders in the social CRM Magic Quadrant will exhibit two characteristics. First, their software must benefit both company and community. Leaders show benefits to enterprises by demonstrating ROI and supporting key performance indicators (KPIs), and Leaders' software convinces users that they will get something valuable by participating in a conversation or community. Second, Leaders' offerings demonstrate support for multiple CRM processes, not just one domain, and have substantial revenue coming specifically from their social CRM offerings. "(3)
"Being recognized as a leader in Gartner's new Magic Quadrants covering the social software industry is an honor for Jive," said John Rizzo, Jive CMO. "This would not be possible without our customers, partners and employees who are helping us drive the new way to business. I'd like to thank everyone who has contributed to our success."
Complimentary copies of these reports can be downloaded on Jive's website.
(1) Gartner, Inc. "Magic Quadrant for Social Software in the Workplace" by Nikos Drakos et al., Aug. 25, 2011
(2) Gartner, Inc. "Magic Quadrant for Externally Facing Social Software" by Jeffrey Mann et al., Aug. 25, 2011
(3) Gartner, Inc. "Magic Quadrant for Social CRM," by Adam Sarner et al., Jul. 25, 2011
About the Magic Quadrant
The Magic Quadrants are copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Social Business
Social Business is the new way to engage employees, customers and the social web. Jive's Social Business software combines the power of community software, collaboration software, social networking software and social media monitoring offerings into an integrated platform. Just as social technologies have changed our personal lives, Social Business is changing how enterprises create competitive advantage.
About Jive – The New Way to Business
Jive is a leading Social Business company that brings social innovations from the consumer world into enterprises securely and at scale. Jive is funded by Sequoia Capital and Kleiner Perkins Caufield & Byers. For more information, visit www.jivesoftware.com.
SOURCE Jive Software