Kaiser Permanente Earns Top Rating on California's Annual Clinical-Quality Report Card

Kaiser Permanente mental health care rated best in California by California Office of the Patient Advocate

Oct 09, 2015, 09:00 ET from Kaiser Permanente

OAKLAND, Calif., Oct. 9, 2015 /PRNewswire/ -- For the eighth consecutive year, Kaiser Permanente is the only health plan in California to earn a 4-star rating -- the highest possible -- for overall quality of care in the annual Healthcare Quality Report Card from California's Office of the Patient Advocate.

The 2015-2016 report card provides California consumers with side-by-side comparisons of the largest health plans in the state. It ranks the health plans on national standard-of-care measures that involve treatment and prevention of a range of conditions that have significant implications for personal health. Ten of the state's largest HMOs are compared in the report card, and Kaiser Permanente was the only one with the top rating possible for overall clinical-care measures.

Kaiser Permanente Southern California earned top scores in several report-card categories for clinical care. Kaiser Permanente Northern California did as well, earning the only 4-star rating in the state for behavioral and mental health. The 4-star ratings overall and in individual measures mean that Kaiser Permanente performs at or above the 90th percentile on clinical standards of care among health care providers nationally.

"These top ratings are another acknowledgement of our relentless commitment to providing affordable, high-quality health care coverage," said Patrick Courneya, MD, executive vice president and chief medical officer for Kaiser Foundation Hospitals and Kaiser Foundation Health Plan. "We are proud of our ratings and the many physicians, nurses and care teams that help us to achieve total health for the members and communities we serve in California. We encourage consumers to review independent quality ratings like these, so that they can be better informed and even more engaged in their care."

Kaiser Permanente in Northern California and Southern California also lead the state in asthma and lung disease care, breast cancer screening, cervical cancer screening, colorectal cancer screening and diabetes care.

"Our tens of thousands of dedicated physicians, nurses, clinicians and care teams strive to put our patients at the center of everything we do," said Scott Young, MD, associate executive director, The Permanente Federation, the national organization for nearly 18,000 physicians who provide care to Kaiser Permanente's members. "And these results from OPA validate that our convenient, quality care is working to keep our patients healthier."

View the full report.  

The 2015-2016 OPA ratings follow several other recent honors received by Kaiser Permanente:

  • Kaiser Permanente's Medicare plans in California received a 5-star rating for 2016, the only health plan in the state to get the top rating from the Centers for Medicare & Medicaid Services. Three hundred sixty-nine plans were rated, and this was the fifth straight year Kaiser Permanente in California has received 5 stars.
  • Kaiser Permanente Medicare plans in Northern California and Southern California were rated 5 out of 5, according to the NCQA Health Insurance Plan Ratings for 2015-16. Only nine plans in the nation, out of nearly 400, were rated a 5.
  • Twenty Kaiser Permanente hospitals in California were rated high performing by the U.S. News & World Report Best Hospitals for Common Care ratings in 2015. The ratings evaluated more than 4,500 hospitals nationwide on common inpatient procedures and conditions.
  • Kaiser Permanente members rated the organization's health plan highest in member satisfaction in California for the eighth consecutive year in the 2015 U.S. Member Health Plan study by J.D. Power and Associates.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 10 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.

Marc Brown
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SOURCE Kaiser Permanente