LOS ANGELES, Feb. 11, 2011 /PRNewswire/ -- KnightBrook Insurance Company and the Knight Insurance Group have selected RightSignature electronic signature software to streamline insurance claims processes.
KnightBrook Insurance Company is a premier specialty insurance company underwriting niche program business nationwide, and is affiliated with the Knight Insurance Group.
RightSignature empowers insurance carriers and other businesses with paper-intensive processes to go paperless, reduce cycle times, cut costs, and improve customer satisfaction. With specific strengths in insurance claims workflows, RightSignature software enables claimants to fill out and sign documents online. RightSignature's patent-pending navigation tools guide parties through required fields, and its biometric signature pad facilitates legally-binding, handwritten e-signatures in any web browser.
Like many carriers, KnightBrook currently handles claims paperwork through a combination of mail, fax, FedEx, and scanning methods. Claimants are required to complete documents by hand and return forms to KnightBrook by mail or overnight carrier.
With the RightSignature deployment, KnightBrook customers and claimants will now enjoy a fast, efficient experience, receiving a link to claims document packages via email and completing and signing forms online in seconds. Each event in the process is digitally timestamped, providing a robust audit log for legal verification. In addition, KnightBrook staff receive real-time updates when claimants view and sign document packages, which provides management with powerful visibility and control.
"KnightBrook is constantly striving to provide the best possible customer experience," said Eric Jarvis, President of KnightBrook Insurance Company. "We look forward to exceeding our claimants' expectations by offering the capability to complete and execute documents online with RightSignature."
"We are pleased to have Knight Insurance Group join the innovative carriers utilizing RightSignature to take claims process efficiency to the next level," said Daryl Bernstein, CEO of RightSignature. "This deployment again demonstrates how RightSignature's web-based e-signature solution meets leading insurance companies' requirements for low-impact software implementation, bank-level security, uncompromising reliability, and an elegant user experience."
About KnightBrook Insurance Company
KnightBrook Insurance Company is a Delaware-domiciled property and casualty insurance company rated A- by A.M. Best, writing premier program insurance business. KnightBrook is a joint venture between the Knight Insurance Group and the Venbrook Group. For more information, visit http://www.knightbrook.com.
RightSignature LLC provides cutting-edge, on-demand document generation and electronic signature software. RightSignature's technology empowers small businesses and the world's leading companies to send documents for signature with a few clicks. Parties fill out and sign documents online quickly and easily, saving time, money, and paper. Documents executed on RightSignature are organized and stored on a secure server for future reference. Utilizing the world-class infrastructure of Amazon Web Services, RightSignature is a software-as-a-service and is available anytime, anywhere, through a web browser at https://RightSignature.com. RightSignature is headquartered in Santa Barbara, California.
SOURCE RightSignature LLC