KNOXVILLE, Tenn., June 27, 2017 /PRNewswire/ -- U.S. Cellular, a full-service wireless carrier that offers a wide range of communication services, has been awarded a 2017 Top Workplaces honor by the Knoxville News Sentinel. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including alignment, execution, and connection, just to name a few.
"We have been serving our East Tennessee community since 1985, and it is our honor to provide customers with the highest level of service," said Tom Catani, vice president of sales for corporate-owned retail at U.S. Cellular. "Providing an excellent customer experience begins with having a great team of associates. We have cultivated a strong company culture at U.S. Cellular in which our team members are able to thrive, advance and serve our communities in an exceptional way. We will continue to work at empowering our associates in a diverse and positive work environment."
U.S. Cellular has served the East Tennessee market for more than 30 years. As the first wireless carrier in East Tennessee, U.S. Cellular completed Knoxville's very first wireless call. The company employs nearly 750 associates in East Tennessee, making it the region's largest telecommunications employer.
"The Top Workplaces award is not a popularity contest. And oftentimes, people assume it's all about fancy perks and benefits," said Doug Claffey, CEO of WorkplaceDynamics. "But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day — the employees. Time and time again, our research has proven that what's most important to them is a strong belief in where the organization is headed, how it's going to get there, and the feeling that everyone is in it together." Claffey added, "Without this sense of connection, an organization doesn't have a shot at being named a Top Workplace."
In addition to the Top Workplace designation, U.S. Cellular also was awarded with a special honor for appreciation of its associates. The company scored the highest when associates were asked if they felt appreciated by their employer.
U.S. Cellular also was named one of America's Best Large Employers in 2015 and 2016 by Forbes. To learn more about working at U.S. Cellular, visit www.uscellular.jobs.
About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don't and a wide range of communication services that enhance consumers' lives, increase the competitiveness of local businesses and improve the efficiency of government operations. U.S. Cellular has the Highest Wireless Network Quality Performance in the North Central Region, according to the J.D. Power 2017 U.S. Wireless Network Quality Performance Study, and 99 percent of customers have access to 4G LTE speeds. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
About WorkplaceDynamics, LLC
Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health. WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.
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SOURCE U.S. Cellular