MCLEAN, Va., April 24, 2013 /PRNewswire/ -- LDiscovery today announced that they have achieved kCura's Orange-level Relativity Best in Service recognition for exceptional customer service for Relativity end users.
"I am proud of our team for putting in the effort that resulted in kCura's recognition of us as an Orange-level Best in Service provider," said Chris Weiler, President and CEO of LDiscovery. "We have been providing Relativity since 2006, and we look forward to continued growth opportunities utilizing the platform."
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both sets of partners are certified to provide a quality Relativity experience, Orange-level partners are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
"We've been working with Chris and the team at LDiscovery for a long time, and we're excited to recognize them as an Orange-level Best in Service partner," said Andrew Sieja, president and CEO of kCura. "This achievement shows LDiscovery's commitment to providing a great Relativity experience for their clients."
Established in 2005 and headquartered in McLean, VA, with offices in New York, Philadelphia, Chicago, Atlanta, and San Francisco, as well as full processing and hosting capabilities in London to facilitate review of data residing within the EU, LDiscovery provides a full range of legal and technology consulting services to law firms, corporations and government agencies. Comprised of attorneys, engineers, and computer forensics and litigation support professionals, LDiscovery is a leader in delivering best in class end-to-end E-Discovery solutions supporting our clients' litigation, regulatory compliance or internal investigation needs. LDiscovery provides data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web based document reviews, and managed legal review services. LDiscovery is an Orange-level Relative Best in Service Partner, a Relativity Premium Hosting Partner, and its data center is SAS 70/ISO 90001 Certified. For more information, please email us at: [email protected]y.com, or visit us on Linked In or at www.ldiscovery.com.
kCura are the developers of the e-discovery software Relativity, a web-based platform for the processing, review, analysis, and production of electronic data. Relativity has more than 70,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura's workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 31st fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at [email protected] or visit www.kcura.com for more information.