Making Business Travelers Happy at Ten-thousand Feet

Egencia partners with Routehappy to deliver flight scores and amenities within Egencia® TripNavigator

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Nov 05, 2015, 11:00 ET

Egencia has successfully brought the technology heritage, relentless focus on user experience and innovative spirit of its parent company Expedia, Inc. into the enterprise. In 2013, Egencia launched its new app, Egencia TripNavigator, which dramatically improves the in-trip experience for business travelers. The app provides step-by-step navigation and offers integrated access to Egencia Travel Consultants. Today, 10,000 companies worldwide partner with Egencia to drive travel compliance and cost savings.

BELLEVUE, Wash., Nov. 5, 2015 /PRNewswire/ -- Egencia®, the business travel company of Expedia, Inc., announced a partnership with Routehappy to bring flight amenity information into Egencia® TripNavigator. Are you hoping to get Wi-Fi on your flight? Are you tired of unknown meal options? Curious if you can plug in your laptop? Or perhaps you prefer extra legroom or a lie-flat seat. With this partnership, travelers can now find a great in-flight experience eliminating the amenity guessing game.

According to the first-ever Business and Technology Travel Study* by Egencia®, travelers deem Wi-Fi twice as important (67 percent) as free breakfast (32 percent) and hot-spots are now more important than parking spots. To ensure you enjoy the seat you "park in" during your flight, the partnership between Routehappy and Egencia provides customers with a look into their air travel experience before take-off. By leveraging data pulled from Routehappy's Scores & Amenities API, Egencia customers will benefit from their definitive and unbiased rating system and detailed amenity information.

"Egencia® TripNavigator enables our travelers to stay on top of their itinerary from anywhere in the world, across their entire trip," said Rob Greyber, President of Egencia. "By partnering with Routehappy, we are able to take that hospitality to another level and provide concierge-level service at travelers' fingertips."

With Egencia® TripNavigator, customers can book a flight and see additional flight details including ratings, legroom, meal and Wi-Fi availability or the ability to plug into a power outlet near their seat. Once a flight is booked, information from Routehappy integrates into the Egencia itinerary providing up-to-date details on personalized flight amenities in the trips section of the app. No matter what stage of planning, travelers will feel confident that they found the best flight for them.

"Routehappy is thrilled to provide Egencia's travelers our targeted flight scores and amenities to make their flight shopping process more efficient and their purchase decisions more informed," said Robert Albert, CEO of Routehappy. "Corporate travelers have unique needs for comfort and productivity given the demands of business travel. Egencia is using Routehappy data to make corporate flight shopping modern and easier, now helping business travelers access the right production information, such as Wi-Fi coverage and availability of power outlets, when they book flights."

We care deeply about collaboration. Product design at Egencia relies on certain cornerstones including customer feedback, analysis of traveler behavior, agile testing and the incorporation of key insights from Expedia, Inc. (NASDAQ: EXPE). The integration of Routehappy's services resulted from a two-day internal hack-a-thon comprised of Egencia designers and developers; demonstrating our innovative approach to technology development and ability to quickly address our traveler's wants and needs.

Available today globally on Egencia® TripNavigator for Apple iPad** and later this month on iPhone, travelers can download the app here. For more information on Egencia® TripNavigator, please visit here.

About Egencia

Egencia makes business travel better by making it more connected and complete. Egencia puts travelers at the heart of business travel, continuously supporting them with solutions that are more engaging and effective. Driven by consumer insights and technology investments from parent company, Expedia, Inc., Egencia connects everything travelers need – content, technology, service and reporting – in one place. Egencia provides services in more than 65 countries. To connect with Egencia, visit www.egencia.com, @Egencia or our blog.

© 2015 Egencia, LLC. All rights reserved. Egencia, and the Egencia logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. All other trademarks are the property of their respective owners. CST # 2029030-50; CST # 2083922-50.

About Routehappy

Routehappy is the product differentiation platform for air travel, providing the industry with data, content, and tools to improve flight shopping. Routehappy's Scores & Amenity API rates flights worldwide and provides amenities like seat, entertainment, Wi-Fi, power, and fresh food by flight. Routehappy Hub is a SaaS platform that enables airlines to create, target, and deliver their product attribute content wherever flights are displayed, helping airlines better monetize their products. Routehappy is based in New York. For more information, visit www.routehappy.com.

* Egencia commissioned an independent polling company, OnePoll to question 1,000 business travelers in the UK, France and Germany. Full findings were released earlier this year.

**Apple, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

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SOURCE Egencia