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Manager's Role in Employee Engagement More Important than Ever, says Executive Briefing from Madison Performance Group


News provided by

Madison Performance Group

Jul 20, 2010, 09:15 ET

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NEW YORK, July 20 /PRNewswire/ -- When companies take proactive steps to help managers recognize employees, they are more likely to reap rewards in the form of better employee productivity, improved customer service, revenue growth and return on working capital, according to a new executive briefing released by Madison Performance Group. The paper offers specific strategies companies can use to support a front line manager's role in enterprise wide engagement efforts.

"For companies that rely on people as their primary source of competitive advantage, having innovative and customer focused employees is the most crucial factor in winning and keeping business," says Mike Ryan, Senior Vice President of Madison Performance Group, a premier global reward and recognition design and consulting firm. "Many firms overlook the importance of the manager's role in driving employee engagement, but there is a lot of evidence that shows employees perform better when they feel their manager understands their job and encourages and rewards them."

Company executives must take the lead in encouraging managers to recognize employees' efforts. "Companies that streamline the process of recognition not only make it easier for managers, but also communicate that recognition is an important part of the organization's culture," adds Ryan.

The new electronic version of Madison Performance Group's executive briefing, Performance Perspectives, offers six strategies to make recognition programs more manager-friendly.

To receive a copy of Performance Perspectives, e-mail Mike Ryan at [email protected].

About Madison Performance Group

Headquartered in New York but global in its reach, Madison specializes in web-based reward and recognition programs that translate corporate goals into individual action. Their customer-centric design approach incorporates a sponsoring company's processes, preferences, and brand parameters into a customized solution without limits or compromise.  Their network of in-country award partners covers over 90 countries, and their next generation tools provide the flexibility planning teams need and the control financial executives demand.

Learn more at http://www.madisonpg.com or contact Mike Ryan at 201.934.4269.

SOURCE Madison Performance Group

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