Manfrotto Distribution to Move U.S. Service Center to C.R.I.S. in Chandler, AZ

Jul 20, 2012, 14:18 ET from Manfrotto Distribution

RAMSEY, N.J., July 20, 2012 /PRNewswire/ -- Manfrotto Distribution, world leader in the equipment and accessories industry for imaging, announced today that it will partner with C.R.I.S. (Camera Repair Instrument Service), a leading provider of camera repair and imaging device maintenance, to provide factory repair service for all Manfrotto Distribution products. In this agreement, C.R.I.S. will act as the factory service facility for dealers and consumers in the United States.

"We are committed to providing our customers and dealers with the best quality experiences with our products," said William Drysdale, Managing Director of Manfrotto Distribution, US. "This alliance will allow us to deliver better repair service and support to all of our customers with a more streamlined, efficient process."

C.R.I.S.'s long-standing quality assurance process will ensure that repairs for all of Manfrotto Distribution's brands and products are inspected and approved before leaving the facility. C.R.I.S. promises a full satisfaction guarantee on repair parts and labor for 90 days, and provides online tracking throughout the repair process. Its streamlined repair and inventory process ensures for ultimate efficiency, and factory authorized quality means only original factory parts are used. Manfrotto Distribution brands that will be serviced at C.R.I.S. include Manfrotto, Gitzo, Elinchrom, Rotatrim, National Geographic, Kata, Metz, Lastolite, Gossen, and Avenger.

"I am excited to begin our alliance with Manfrotto Distribution, uniting the finest imaging related products with our reputation for integrity and quality," said Mark Treadwell, President and CEO of C.R.I.S. "We enhance our customers' brand image by bringing a unique blend of quality, honesty, and persistence to their aftermarket services."

Manfrotto Distribution will close its service repair facility in Ramsey, New Jersey on July 20, 2012 and re-open at C.R.I.S. in Chandler, Arizona on August 6, 2012.  

More information is available at or visit for Manfrotto customer service information. 

Take a virtual walk through the C.R.I.S. facility here:

About C.R.I.S.
Camera Repair Instrument Services (C.R.I.S.) is one of the leading photographic and digital imaging equipment repair facilities in the United States.  The company started in 1984 as the US distributor for Kyoritsu Electric Co., a Japanese manufacturer of precision camera testing and calibration equipment before it expanded into aftermarket services.  C.R.I.S. provides authorized repair service for most major camera manufacturers, including Canon, Fuji, Nikon, and Sigma.  C.R.I.S. is also the US factory service center for Pentax and Ricoh digital cameras.  C.R.I.S. was named to the Inc. 5000 fastest growing private companies in the US from 2007 to 2011.

About Manfrotto Distribution
Manfrotto Distribution, Inc. is a leading distributor of key accessories brands for the photographic, video, cine and lighting production markets. Manfrotto Distribution is an international company within the Imaging Division of the Vitec Group, which owns the following leading international brands: Manfrotto, Gitzo, Kata, Avenger and Lastolite. As the U.S. distributor of National Geographic, Metz, Gossen, Elinchrom, and Rotatrim, which are available nationwide through an extensive network of authorized dealers, Manfrotto Distribution offers the most complete range of exceptional camera and lighting accessories in the business. The Manfrotto Distribution international network covers the U.S., Germany, France, Italy, U.K., Hong Kong, China and Japan.

Media Contacts:

Manfrotto Press Office – MSL New York

Kriss Brunngraber

Gabrielle Gugliocciello

Marketing Director


201-818-9500 Ext.224

SOURCE Manfrotto Distribution