Mark43 and Box Collaborate to Keep Digital Evidence Connected to the Case Record

Integration gives agencies secure, scalable control over digital evidence while simplifying how investigators access and share it

NEW YORK, Oct. 19, 2026 /PRNewswire/ -- Mark43, the leading cloud-native public safety operations platform, today announced an integration with Box, the leading Intelligent Content Management platform. The integration keeps digital evidence connected to the case, helping investigators access the context they need to move cases forward, while maintaining control over evidence, sharing and costs. 

Digital evidence is central to nearly every investigation, yet it is often managed separately from the Records Management System (RMS) and the case context investigators rely on. Body-worn camera, drone and CCTV footage, photos and other content can live across separate systems, forcing investigators to leave the case to find, organize and manually associate evidence with the correct record. Sharing adds another layer of complexity. In a Bureau of Justice Assistance-sponsored survey, 42% of responding agencies reported relying on physical copies to share body-worn camera footage with other agencies, while many digital evidence platforms require prosecutors, courts and other partners to hold their own licenses. As evidence volumes and retention periods grow, this approach becomes more costly, cumbersome and difficult to sustain.

"Agencies are collecting more digital evidence than ever, and that volume will only grow as they increasingly use drones, sensors, video and other technologies in the field," said Florian Mayr, co-founder and Head of RMS at Mark43. "Investigators shouldn't have to conduct a separate search to find the evidence supporting their case. By connecting Box directly to the case in Mark43 RMS, we're making that digital evidence easier to access while giving agencies more choice in how they manage it."

"Effective collaboration depends on people having secure access to the right information and a clear understanding of the context around it," said Sabih Khan, Director, Justice and Public Safety Business at Box. "By bringing Box and Mark43 together, agencies can keep digital evidence securely connected to the case record, creating a more consistent way for teams and external partners to access, manage, and share critical content throughout the process. This helps reduce fragmentation between systems while giving agencies greater control over how sensitive information is handled."     

Through the integration, Mark43 remains the operational system of record, connecting reports, people, locations and investigative data within the case, while Box provides the secure, scalable environment for the digital evidence that supports it. When an investigator opens a case in Mark43, a corresponding folder is automatically created in Box and labeled with the case number. With one click, investigators can move directly from the case to its corresponding evidence folder in Box without manual searching, tagging or jumping between systems. 

Mark43 and Box pair enterprise-grade security and compliance, including FedRAMP and CJIS, with greater agency control over digital evidence. Agencies can define who can view, download and share sensitive content and maintain a full audit trail as evidence moves through the justice process, helping support accountability and chain of custody without requiring additional licenses for external recipients.

Learn more about this partnership at IACP 2026, October 24-27 in Orlando, Florida. Stop by booths #2711 and #2721 in the Exhibition Hall to talk with the Box and Mark43 teams.

About Mark43

Mark43 brings modern technology to enhance public safety, making state, local, and federal agencies faster, smarter, and their communities safer. Its integrated Records Management System, Computer-Aided Dispatch, and Data Analytics form the backbone of a unified, real-time public safety operating platform to streamline workflows, improve response times, and foster collaboration. Trusted by over 300 agencies, Mark43 increases effectiveness and efficiency amid rising demands and limited resources. By supporting first responders with innovative tools, AI technology, and a strong cybersecurity foundation, Mark43 equips public safety agencies to address the challenges of today and tomorrow. For more information, visit www.mark43.com.

SOURCE Mark43