NEW YORK, June 30, 2011 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
http://www.reportlinker.com/p0563451/Multimodal-Logistics-2011.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Logistics_and_Freight
Unique primary research across Europe that investigates growth areas of multimodal logistics services, key issues and challenges, customer satisfaction levels and future service improvements.
Following the success of its 2010 multimodal report, Analytiqa's latest research focuses on the key issues of interest to both shippers and logistics providers. It investigates growth areas of multimodal logistics services in Europe, along with the service satisfaction levels recognised by shippers, future service improvements and key areas of concern with 3PLs, including:
- Key objectives for manufacturers and retailers
- Country by country evaluation of multimodal success
- Understanding multimodal supply chain benefits and competitive advantage
- Prospects of collaboration
- Perception of risk
- Satisfaction with current service providers
- Forecast growth of multimodal services
Based upon an exclusive primary research survey with manufacturers, retailers and logistics providers, the report provides unique, 360-degree insight into the key issues and challenges that multimodal logistics faces in Europe - but also the benefits that it can bring to the supply chain.
Unavailable from any other source, this report has been compiled based on Analytiqa's in-house primary research methodology.
How can this report benefit your business?
- the latest up-to-date thought leadership
- delivers in-depth understanding of market dynamics and key issues
- trusted research methodology and market analysis
More importantly, the insight contained can be used to draw conclusions that can be applied to either process or strategic planning with the absolute confidence that the content originates from a source that is a consistent, reliable and specialist within the supply chain industry.
This report will therefore assist you in ensuring that you are fully informed, be your need to devise or advise on a strategy, assess market challenges and growth potential or simply understand customer and service provider dynamics.
CHAPTER 1 EXECUTIVE SUMMARY 7
Embracing Multimodal Logistics 7
Figure 1.1: Frequency of Multimodal Logistics Evaluations in Europe, 2011 7
Adopting Multimodal Solutions 8
Competitive Advantage 8
Customer Satisfaction 9
Future Outlook 9
CHAPTER 2 INTRODUCTION 10
2.1 Research Objectives 10
2.2 Report Structure 10
2.3 Research Methodology and Data Definitions 11
Figure 2.1: Analytiqa Multimodal Logistics Research Participants, 2011 11
CHAPTER 3 KNOWLEDGE AND IMPLEMENTATION 12
3.1 Defining 'Multimodal' 12
Figure 3.1: Common understanding of "multimodal" services? 12
Table 3.1: Is there a common understanding of "multimodal" services? 13
Figure 3.2: Awareness of multimodal services between 2010 and 2011 13
Table 3.2: Awareness of Multimodal Logistics Amongst Shippers, 2010 – 2011 13
3.2 Multimodal Decision-Making 14
3.2.1 Assessment Cycle 14
Figure 3.3: Share of shippers evaluating the use of multimodal services less than every three years 14
Table 3.3: Frequency of Evaluation of Multimodal Services, 2011 15
3.2.2 Board-Level Decision-Making 15
Table 3.4: Multimodal Board Level Decision Making in Europe, 2011 15
Figure 3.4: Board-level Consideration of Multimodal Services in Europe, 2011 16
3.3 Chapter Summary: Key Findings 16
CHAPTER 4 MULTIMODAL ADOPTION 17
4.1 Using Multimodal Logistics 17
Figure 4.1: Share of shippers currently using multimodal logistics services, 2011 17
Table 4.1: Extent to which shippers currently use multimodal services, 2011 18
Figure 4.2: Share of shippers allocating budget to pursue a multimodal strategy, 2011 18
Table 4.2: Allocation of budget to address multimodal logistics in 2011 19
4.2 Multimodal Action-points and Objectives 19
Figure 4.3: Cost-benefit analysis ranks top of shippers' multimodal agenda, 2011 20
Table 4.3: Shippers' key Multimodal Logistics Objectives, 2011 20
4.3 Industry Sector Adoption 21
Figure 4.4: Which sectors lead the way in Multimodal Logistics, 2011? 21
Table 4.4: European Industry Sectors Most Receptive to Multimodal Logistics, 2011 22
4.4 Multimodal Logistics in Europe 22
Figure 4.5: LSPs ranking of shippers as most advanced in adopting multimodal services, 2011 23
Table 4.5: LSPs evaluate implementation of Multimodal Logistics in Europe, 2011 24
Table 4.6: Shippers evaluate implementation of Multimodal Logistics in Europe, 2011 24
Figure 4.6: Shippers ranking of countries most open to adopting multimodal services, 2011 25
4.5 Chapter Summary: Key Findings 25
CHAPTER 5 COMPETITIVE ADVANTAGE 26
5.1 Contribution of multimodal logistics to competitive advantage 26
Figure 5.1: Share of shippers yet to achieve competitive advantage through multimodal services, 2011 26
Table 5.1: Extent to which shippers achieve competitive advantage through multimodal services, 2011 27
5.2 Multimodal Challenges 27
5.2.1 Service Quality 27
5.2.2 Financial Cost 28
5.2.3 Environmental Sustainability 28
Figure 5.2: Multimodal ranking of concerns amongst shippers, 2011 29
Table 5.2: Top three issues regarding the use of multimodal logistics, 2011 29
5.3 Perceived Shipper Objections 30
5.3.1 Quality of Service and Communication 30
5.3.2 Perception of Risk 31
5.3.3 Financial Cost 31
5.4 Multimodal Benefits 32
5.4.1 Logistics Providers' Perspective 32
Figure 5.3: Shippers do not appreciate all the benefits of Multimodal Logistics 32
Table 5.3: Understanding the Contribution of Multimodal Logistics, 2011 33
5.4.2 Shippers' Perspective 33
Supply Chain Efficiency 33
Service Quality 34
Environmental Considerations 35
5.5 Chapter Summary: Key Findings 35
CHAPTER 6 CUSTOMER SATISFACTION 36
6.1 Delivering Results via Multimodal Services 36
6.1.1 A Shipper's Perspective 36
Table 6.1: Multimodal logistics Customer Satisfaction, 2011 36
Figure 6.1: Room for Improvement in Multimodal Logistics Providers, 2011 37
6.1.2 A Logistics Provider's Perspective 37
3PLs: We must do better 37
Figure 6.2: The quality of multimodal services must improve in Europe, 2011 38
Table 6.2: Rating the provision of multimodal services in Europe, 2011 38
6.2 Chapter Summary: Key Findings 39
CHAPTER 7 FUTURE OUTLOOK 40
7.1 Shippers' Supply Chain Challenges 40
7.1.1 Cost Stability 40
7.1.2 Service Differentiation 41
7.2 Addressing Supply Chain Challenges 41
Figure 7.1: Multimodal services help reduce supply chain costs, 2011 42
Table 7.1: Addressing supply chain challenges with a multimodal model, 2011 42
7.3 Improving Multimodal Services 42
7.3.1 Customer Centricity 43
7.3.2 Multimodal Capabilities 43
7.3.3 Multimodal Design 45
7.4 Promoting Multimodal Logistics 46
Multimodal Marketing 46
Collaboration for Customisation 47
Investing in Infrastructure 47
Multimodal Security 48
7.5 Multimodal Growth 50
Table 7.2: Forecasted Growth of Multimodal Logistics in Europe, 2011-2012 50
7.5.1 Shippers 51
Figure 7.2: Share of non-users set to embrace multimodal by the end of 2013 51
Table 7.3: Assessing future adoption of multimodal services by non-users, 2011 52
7.5.2 Logistics Providers 52
Figure 7.3: Share of logistics providers introducing multimodal services by 2012 53
Table 7.4: Assessing future adoption of multimodal services by logistics providers, 2011 53
7.6 Chapter Summary: Key Findings 54
CHAPTER 8 APPENDIX 55
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