EAGAN, Minn., May 26 /PRNewswire/ -- To help customers reduce carrier costs and optimize quality, seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) now offers Carrier Services including a free cost analysis for everything from local and long distance voice services to data networking and cellular optimization.
"Carrier Services from NACR can help customers seamlessly integrate their communications across a less expensive and more efficient network — realizing savings of 30 to 35 percent for most customers," according to Alyse Brady, Director of Carrier Services for NACR. "We provide a free, carrier-neutral cost analysis of a customer's needs and then recommend the best choice for both value and quality."
As the largest Avaya channel partner worldwide, NACR (www.nacr.com) is a leading nationwide provider of end-to-end communications solutions — delivering comprehensive sales, consultative, and technical support, as well as managed services, maintenance, and repairs. Its recent acquisition of Empire Technologies — an Avaya Platinum BusinessPartner based in Eatontown, NJ — expanded the NACR portfolio to include Carrier Services expertise plus additional certifications and support capabilities.
Having proven working relationships with almost a dozen carriers, NACR is able to identify the best deal for a customer's specific infrastructure and provide a single point of contact for migration to a new carrier. This process eliminates hassles for customers while improving network efficiency and cost-effectiveness.
"For many customers, even if they know they are over-paying for network services, the process of analyzing multiple bills and contracts, comparing different pricing structures, and working with multiple vendors to manage a carrier changeover demands too much time and energy," said Brady. "But with NACR managing the whole process from analysis and planning through implementation, the customer doesn't have to give it a second thought."
NACR Carrier Services supports everything from a simple change of voice carrier to a complex, multi-location migration. Along with the free cost analysis, an experienced NACR consultant can help customers identify inefficient equipment and network redundancies, to eliminate unnecessary costs. For instance, NACR Carrier Services recently helped a large manufacturing company reduce spending from $35,000 to $18,000 per month by switching to a better solution with a different carrier.
"It had been quite a while since the manufacturer had reviewed their system, which consisted of eights PRIs and about 200 ordinary telephone lines. We helped the company streamline by converting their phone lines to a T1 PRI and moving their PRIs to a less expensive carrier that offers better 24x7 service and support," said Brady. "With the savings, the company now has the budget to upgrade their 10-year-old phone system — a project they've wanted to do for a few years but previously couldn't afford."
NACR Carrier Services also offers disaster recovery and redundancy planning to help ensure the reliability, accessibility, and performance of a customer's business communications. Additionally, NACR helps customers manage their ongoing costs with support such as Telecom Expense Management (TEM) software. This customer premises application keeps track of all voice and data communications, identifies any billing anomalies, and alerts the customer to any potential issues so they can be remedied with the carrier as quickly as possible.
For more information about Carrier Services, interested businesses can call their NACR representatives or contact the company at 1-888-321-NACR (6227) or www.nacr.com.
About NACR
With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a seven-time Avaya BusinessPartner of the Year, multiple award winner from industry partners, and the Value Added Solutions Provider of choice for today's leading businesses. Part of the ConvergeOne (www.converge-one.com) family of companies, NACR delivers proven, scalable, cost-efficient solutions tailored to a customer's business communication needs, in an end-to-end package that includes consultation, design, implementation, and testing. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified messaging, and contact centers. For more information, call 1-888-321-NACR (6227) or go to www.nacr.com.
SOURCE NACR
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