EAGAN, Minn., April 24, 2014 /PRNewswire/ -- Communications technology integration expert NACR will be attending INTERACTIONS 2014, the global conference of Interactive Intelligence Group, Inc., to be held June 2-5 in Indianapolis, IN.
NACR is a leading global integrator of best-in-class communications solutions and services, and a trusted advisor to more than 5,500 customers ranging from small businesses to FORTUNE® 100 and global enterprises. The company works closely with technology innovators to integrate the latest hardware, software, applications, and services into end-to-end multivendor solutions for diverse markets.
Interactive Intelligence is a global provider of contact center, unified communications (UC), and business process automation software and services for mid-size to large organizations. Its standards-based IP software suite unifies business communications across contact centers and enterprises, and can be deployed via the cloud or on premises.
"Customers count on NACR — with our industry experience, multivendor credentials, and flexible approach to technology — to provide an integrated solution that significantly improves communication, collaboration, and value," said Owen Robinson, Interactive Intelligence Practice Lead at NACR. "Applications from Interactive Intelligence enable us to deliver best-of-breed contact center solutions backed by full NACR integration and services support."
As a nationwide, certified reseller of Interactive Intelligence solutions, NACR provides the latest technology for UC, the contact center, and business process automation, with comprehensive support from design, sales, implementation, and professional services to Day 2 maintenance and monitoring. In addition, NACR offers high-end application development, including custom integrations between new or existing systems and business apps such as databases, back office systems, ERP, CRM, and contact centers.
The INTERACTIONS conference is designed to help Interactive Intelligence users and partners share the latest information on new releases, product upgrades, training, applications, and hardware. The 2014 event will offer more than 160 technology and business-focused educational sessions, and is expected to draw more than 2,000 attendees including users, consultants, industry analysts, and media, as well as partners such as NACR.
For more details — or to arrange a meeting with NACR at INTERACTIONS 2014 — customers can contact their NACR representative or call the company at 888.321.NACR (6227).
As a leading global integrator of business communications solutions and services since 1993, NACR has been a trusted advisor to more than 40% of the Fortune 100 companies, helping them use technology to enhance the collaboration, contact center, and data communication experience. We serve as a single source for consulting, implementation, project management, training, maintenance, and managed services that improve productivity, efficiency, and customer service. With a team of over 900 customer-focused and certified employees, we have consistently been recognized by our partners, suppliers, and customers for excellence. For more information, visit: www.nacr.com