ORLANDO, Fla., Jan. 20, 2015 /PRNewswire/ -- accesso (AIM: ACSO), the premier technology solutions provider to the global attractions and leisure industry, has signed a three-year agreement with Navy Pier, Inc. to provide the accesso Passport® ticketing solution to the 50-acre Chicago landmark.
The accesso Passport ticketing suite will allow the Navy Pier to offer its guests convenient access to advance ticket sales through their desktop computers, tablets and mobile devices as well as support the attraction's onsite sales with traditional ticketing point-of-sale and mobile point-of-sale solutions.
The guest experience enhancement for the Pier comes in the midst of its dramatic redevelopment to update features and amenities in advance of its centennial anniversary in 2016. The multi-year effort, which began in fall 2013, will transform Navy Pier's 50 acres of premier urban waterfront into a spectacular, global destination and treasure for the people of Chicago and its visitors.
"The Navy Pier is both a historical landmark and an evolving 'People's Pier,' striving to serve Chicago residents and guests for generations to come. The Accesso Passport solution gives us the flexibility we need to offer tickets across the full spectrum of the sales process – at-home, online, mobile devices, and in-market," said Brian Murphy, Navy Pier, Inc. COO.
The first phase of redevelopment, scheduled to be completed by 2016, includes the redesign of the Pier's public spaces, known as Pierscape, and improvements to the interior of the Family Pavilion and South Arcade. Phase I projects include transformation of South Dock into a more engaging, greener space, conversion of the South Arcade indoor walkway into a Chicago-themed food experience, and creation of a lighted water fountain/ice skating rink in Polk Bros Park.
"It's an honor to have been selected to deliver our comprehensive ticketing solution for an attraction with such rich history and vision for the future," said Steve Brown, accesso COO. "The ability for visitors to easily book and purchase in-market experiences from their mobile devices will certainly help the Navy Pier fortify its reputation as a modern world-class attraction."
About accesso® Technology Group
accesso (AIM: ACSO) is the premier technology solutions provider to the leisure, entertainment and cultural markets. Our patented and award-winning technology solutions drive increased revenue for attraction operators whilst improving the guest experience.
Our solutions add value to operators at every point of the guest experience with our technology facilitating the key points of contact with their many millions of guests.
- We drive attendance
The accesso Passport® and ShoWare™ ticketing suites are comprehensive, easy-to-use cloud solutions that process tens millions of tickets every year for assigned seat and general admission venues, enabling operators to maximize up-sell and cross-sell with ease to drive greater revenue.
- We handle payments
Our payment gateway carries level 1 PCI security certification and 24/7 support. It provides the tools, security and support operators need to drive sales and has so far processed more than $5 billion in transactions.
- We take guests out of line
Since 2001 more than 10 million guests have used a patented accesso LoQueueSM solution to queue less, ride more, enjoy a better experience and increase in-attraction spend.
- We simplify point-of-sale
Our Siriusware™ point-of-sale solution offers software modules that combine ticketing, membership, retail, food/beverage transactions, rentals, credit card processing and many other functions into a single system eliminating the need for separate systems and databases.
- We increase engagement
accesso enables operators to engage more deeply and profitably with guests: pre-sale, in-attraction or post-visit. Our mobile apps have provided millions of guests with rich iOS and Android content to better plan their visit, buy their ticket on-the-go and unlock new experiences within an attraction.
More than 900 attractions and venues worldwide currently employ accesso technology – from theme parks, water parks, cultural attractions, live performance venues and sporting events to ski and snow parks. We are proud that our solutions are trusted by the majority of the leading names in the leisure industry, including Six Flags Entertainment, Cedar Fair Entertainment, Merlin Entertainments, International Speedway Corporation, Palace Entertainment, Compagnie des Alpes, and Herschend Family Entertainment.
accesso is a public company, listed on AIM: a market operated by the London Stock Exchange. For more information visit: www.accesso.com.
About Navy Pier:
A Chicago landmark since 1916, Navy Pier has evolved from a freight passenger ship docking facility to the #1 leisure destination in the Midwest, drawing nearly nine million visitors annually. Navy Pier currently encompasses more than 50 acres of parks, gardens, shops, restaurants, family attractions and exhibit facilities, making it a visitor and tourist hub. For more information: www.navypier.com.