Nelnet Accessibility Services Now on Civic Marketplace

State and local agencies can now access Nelnet's accessibility assessment, remediation, and compliance services through a cooperative contract that requires no new request for proposal (RFP) ahead of approaching Department of Justice (DOJ) Americans with Disabilities Act (ADA) Title II compliance deadlines.

LINCOLN, Neb., Sept. 8, 2026 /PRNewswire/ -- Nelnet Government Services today announced that its cooperative purchasing contract, awarded through the Alliance for Innovation (AFI), is now accessible through Civic Marketplace. By listing on Civic Marketplace, Nelnet gives local governments, public schools, and other public agencies nationwide a streamlined way to discover and procure its ADA Web Accessibility Consulting and ADA Web Accessibility Consulting and Design services.

As an awarded supplier through the AFI cooperative program, Nelnet's services have already been competitively solicited and awarded in accordance with public procurement requirements. Through Civic Marketplace, eligible public agencies can access Nelnet's services and pre-negotiated cooperative pricing without conducting a separate RFP, providing a faster path from accessibility need to implementation.

What Agencies Can Access

• Accessibility Assessments: Expert-led audits of websites, applications, and documents that surface Web Content Accessibility Guidelines (WCAG) 2.1 barriers and produce a clear compliance roadmap.
• Remediation Services: Hands-on repair of websites, mobile apps, documents, and video so digital content works for people using assistive technology.
• Voluntary Product Accessibility Template (VPAT) and Accessibility Conformance Report (ACR) Reporting, Training & Ongoing Support: Standards-based compliance documentation, staff training, and Accessibility Team as a Service (ATaaS) for continuous governance as content changes.

"Every resident deserves digital services that work for them, and every agency deserves a partner who can help them get there without adding a lengthy procurement process," said Marc Thorson, Lead Accessibility Architect at Nelnet. "Making our accessibility team available through Civic Marketplace means agencies can start real compliance work now, well ahead of the deadlines bearing down on them."

Why This Matters

Under the Department of Justice's ADA Title II rule, state and local government websites, apps, and digital content must meet WCAG 2.1 AA standards. The DOJ recently extended the compliance deadlines, giving larger public entities until April 26, 2027, and smaller public entities and special districts until April 26, 2028. But auditing, remediating, and retraining staff across years of legacy content takes longer than many agencies expect, and the deadline marks when compliance is required, not when the work should start.

Most agencies don't need a seven-figure platform overhaul to get there. Many compliance gaps close for a fraction of that cost through focused assessment and remediation work, without the year a standalone RFP process usually consumes.

"Digital accessibility is a growing operational priority for local governments, and many agencies need specialized expertise to address it effectively," said Michael Wilkes, President and CEO of the Alliance for Innovation. "Bringing Nelnet into our cooperative portfolio gives public agencies access to proven capabilities in an area that is becoming increasingly important to how governments operate and serve their communities."

Nelnet has already put that model to work in state and local government: its accessibility team embedded with Colorado's Office of Information Technology to bring the myColorado app, used by more than 1 million residents for driver's licenses, DMV services, and benefit application, into WCAG 2.1 AA compliance.

Access This Contract Now on Civic Marketplace

Nelnet's digital accessibility services are available now through Civic Marketplace. To explore the contract and begin procurement, view the Nelnet contract listing on Civic Marketplace, or contact Nelnet at [email protected].

About Nelnet Government Services

Nelnet Government Services (NYSE: NNI) helps public sector organizations achieve and maintain digital accessibility compliance while creating more inclusive experiences for the people they serve. Our U.S.-based accessibility team partners with agencies to assess, remediate, monitor, and govern digital content, websites, applications, and documents. Through accessibility assessments, remediation services, training, reporting, and ongoing compliance support, we help agencies build sustainable accessibility programs that reduce risk, increase access, and improve service delivery. See Nelnet's digital accessibility services at Nelnet.com.

About Alliance for Innovation

AFI is a nonprofit association of governments dedicated to fostering innovation and excellence in local government. AFI assists local governments in implementing innovative solutions to enhance efficiency, service delivery, and community impact. The organization emphasizes strategic thinking, emerging technologies, and best practices to equip public agencies with the knowledge and support to address evolving challenges.

AFI offers various programs, including innovation academies, workshops, and a comprehensive knowledge network that allows local governments to share success stories and lessons learned. It hosts annual conferences and webinars that unite municipal leaders, industry experts, and academic researchers to explore trends in governance, sustainability, civic engagement, and operational improvements. By promoting a culture of innovation, AFI empowers local governments to be more adaptive, resilient, and responsive to the needs of their communities, ultimately enhancing the quality of life for citizens nationwide.

About Civic Marketplace

Civic Marketplace is the AI procurement platform built for local governments and free for every SLED entity to use. By removing cost as a barrier, we make it easier for cities, counties, and school districts to modernize how they buy goods and services without adding strain to already tight budgets.

Our platform connects government buyers to a network of pre-approved suppliers, ensuring every contract meets compliance and quality standards from the start. We're especially committed to expanding access for historically underutilized businesses, helping local governments support regional suppliers and strengthen the communities they serve.

Procurement doesn't have to be slow, complicated, or expensive. Civic Marketplace is backed by venture investment and built to prove it. Learn more at civicmarketplace.com.

SOURCE Nelnet Government Services