NEWARK, N.J., Oct. 27, 2020 /PRNewswire/ -- net2phone, a global provider of unified cloud communications solutions to businesses, today announced a partnership with Five9, a leading provider of the intelligent cloud contact center. Through the partnership, net2phone is now offering the Five9 intelligent cloud contact center as a service (CCaaS) to complement its own business cloud communication solution.
"The partnership with Five9 enables net2phone to extend our market reach with comprehensive communications solutions for enterprises with significant customer contact operations," said Jonah Fink, president of net2phone.
With the Five9 intelligent cloud contact center solution, agents can work remotely and access customer intelligence and insights to deliver a more human customer service experiences. The Five9 CCaaS solution has a complete set of integrated capabilities with APIs and integrations with recognized CRMs and tools.
“net2phone and Five9 clients will gain powerful synergies from our shared integrations with leading CRM applications and our focus on intelligent conversations across channels in untethered and dispersed environments,” added Jonah Fink.
“Five9 and net2phone share complementary features and a deep commitment to outstanding customer experience. We look forward to working with net2phone as we build on these synergies to approach customers,” says Greg Craven, Five9 Channel Development Director.
net2phone's cloud business communications solutions help businesses around the globe succeed through smarter conversations. net2phone is a subsidiary of IDT Corporation (NYSE: IDT), a provider of telecommunications and payment services. To learn more, please visit net2phone.com or connect with us on LinkedIn. Channel partners contact: [email protected]. Customer contact: [email protected].