New Absence Management Solution from Aon Hewitt Helps Clients Effectively Design, Manage and Administer Complex Absence Programs

Mar 26, 2013, 10:00 ET from Aon plc

LINCOLNSHIRE, Ill., March 26, 2013 /PRNewswire/ -- Aon Hewitt, the global human resources solutions business of Aon plc (NYSE: AON), today announced it has launched 360 Absence Solutions, an innovative and comprehensive approach that combines risk analysis, design, planning and delivery to help companies more effectively manage their absence-related costs, compliance risk, administrative burden and lost productivity.


Aon Hewitt's research and experience shows that undermanaged employee absences can often cost companies between 7 percent and 10 percent of payroll in financial terms alone. However, many companies, including those that have absence management solutions in place, say they are unable to calculate the total cost of absence in their organization. Other organizations report that they do not have the appropriate resources to measure or transform all of the dynamics that cause absence. In fact, recent Aon Hewitt research finds that 87 percent of employers surveyed do not measure the impact or cost associated with absences.

Aon Hewitt's 360 Absence Solutions combines Aon Hewitt's world-class data and analytics tools to analyze employers' existing absence management programs and assess their absence-related risks such as regulatory compliance, attributed costs, administrative burden and employee engagement. Armed with this data, Aon Hewitt's more than 700 absence management consultants provide companies with a holistic framework for developing and implementing integrated solutions that can help transform their absence dynamics.

"An effective absence management strategy is critical for employers, especially because having employees away from work is costly and disruptive. However, the design, compliance and administration of these programs have gotten so complex that even the savviest organizations have trouble effectively managing them," said Cindy Keaveney, executive vice president of Aon Hewitt's Absence and Productivity Management practice. "360 Absence Solutions combines our specialized expertise and sophisticated tools into a single integrated solution and takes the complexity of managing, tracking, quantifying and successfully administering employee absences out of the employers' hands. It addresses absence problems comprehensively, so companies can operate more efficiently against the competition and positively impact workforce productivity."

To provide a holistic and seamless user experience, Aon Hewitt recently launched the 360 Absence iPhone App™, which enables workers to access information associated with their leave of absence or short-term disability in real time. Employees can use the app to perform a number of absence-related tasks, including submitting new claims, reporting time lost from work on an existing claim, accessing their current balance of available time and uploading documentation using the iPhone's camera.

"Managing absence programs can be a confusing and cumbersome process for both employers and employees," added Keaveney. "By leveraging our deep expertise and world-class platforms, we can empower results for clients with a comprehensive absence solution that drives better absence awareness and program outcomes, and gives employees an easier way to effectively manage their absences."

To learn more about Aon Hewitt's 360 Absence Solutions, visit

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About Aon Hewitt Aon Hewitt is the global leader in human resource solutions.  The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance.  Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies.  With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees.  For more information on Aon Hewitt, please visit

About Aon Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world's best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon's global partnership and shirt sponsorship with Manchester United.

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