New Era ADR Launches First-of-Its-Kind Digital Platform to Conduct Compliant California AB 1755 Auto Dispute Mediations and Attorneys' Fee Arbitrations

CHICAGO, June 24, 2025 /PRNewswire/ -- New Era ADR, the leader in digital dispute resolution, launches purpose-built tools designed to efficiently manage high volumes of automotive warranty and lemon law mediations and pre-litigation fee arbitrations in compliance with California Assembly Bill 1755 (AB 1755) and Senate Bill 26 (SB 26). Already adopted by multiple major auto manufacturers, New Era is the only fully digital, compliant, and accessible solution designed for all parties. 

In addition to the AB 1755 platform and expert bench of arbitrators and mediators, all parties who resolve disputes with New Era have access to unmatched collaboration tools, reporting, and centralized case management functions that empower consumers, automakers, and their attorneys with unprecedented insight and control over their portfolio of auto warranty mediations and attorney's fee arbitrations.

Key Features of New Era's Purpose-Built AB 1755 Platform:

• Flat, Predictable Pricing: As with all disputes on New Era, transparent, all-inclusive flat fees remain at the core of the AB 1755 platform, ensuring cost certainty and time certainty for every matter, regardless of volume.
• Secure, Centralized Case Management and Collaboration Tools: All parties – consumers, automakers, defense counsel, and plaintiffs' attorneys – can collaborate with their teams in a single, secure, SOC 2 Type II-certified digital environment. They can schedule hearings, upload documents, and add witnesses, translators, or other participants, while sensitive data remains protected, enabling collaboration without compromising confidentiality.
• Advanced Portfolio Reporting: Compliance is streamlined with real-time and historical portfolio-level case insights into case status, timelines, and outcomes. Analyze trends and track resolution rates across matters.
• Experienced Arbitrators and Mediators: A deep bench of expert arbitrators and mediators knowledgeable in the Song-Beverly Act, Tanner Act, AB 1755, and SB 26 preside over every dispute.
• Handle High Volumes with Ease: New Era is purpose-built to handle high-volume caseloads, streamlining portfolio oversight for law firms and automakers handling numerous disputes.

"California's AB 1755 is a watershed moment for the automotive industry, and New Era is proud to be the first to offer turnkey digital mediation and arbitration that helps consumers, manufacturers, and their attorneys comply with the law while saving time and reducing litigation costs," said Rich Lee, CEO and Co-Founder of New Era ADR. "Our technology and experienced panel of neutrals make early resolution accessible, efficient, and fair for everyone involved."

For information about New Era's AB 1755 tools, including advanced reporting and portfolio management, visit www.neweraadr.com/auto-warranty-fee-disputes and www.neweraadr.com/auto-warranty-mediations.

Media Contact:

Monica Smith

(407) 267-3657

[email protected]

SOURCE New Era ADR