NewRocket Launches AI Agents, Reinforcing Position as the Trusted AI-First ServiceNow Elite Partner

SAN DIEGO, Oct. 7, 2025 /PRNewswire/ -- NewRocket, an Elite ServiceNow partner, has announced the launch of its Intelligent Agent Crew, an advanced catalog of AI agents developed on the ServiceNow platform. This strategy positions NewRocket as the AI-first partner enterprises can trust to realize AI value at speed and scale.

The enterprise-grade AI Agents are purpose-built, modular, and customizable, designed to accelerate business value realization with measurable outcomes in weeks, not months.

The NewRocket agent catalog includes nine AI agents tailored for high-impact enterprise workflows. Among them are Phoebe, an intelligent entry point to IT support that resolves common issues and guides users with intelligent escalation when needed, and Ariel, an HR Operations agent that automates the entire employee lifecycle from onboarding to offboarding, enhancing user experiences while driving cost savings and ensuring policy compliance. Governance is embedded through the ServiceNow AI Control Tower to provide confidence for secure, scalable deployment.

"Enterprise leaders are under pressure to adopt and deliver step-change productivity benefits," said Harsha Kumar, CEO of NewRocket. "But many question whether it will be reliable, usable, and secure.  We at NewRocket are their trusted guides to activate AI on ServiceNow leveraging our pre-built agents and structured methodology from road-mapping to forward deployed engineering squads."

NewRocket combines this AI agent catalog with its FlightPath.AI methodology, which guides enterprises from AI readiness assessment through MVP deployment in a fast, structured approach. NewRocket's AI agents and FlightPath.AI methodology are designed to accelerate value realization for enterprises by pinpointing high-impact use cases and measuring the value delivered. 

Frank Palermo, COO of NewRocket, highlights, "NewRocket's ability to deliver Agentic AI value with speed and trust allows enterprises to move beyond experimentation and unlock measurable ROI and competitive advantage on the ServiceNow platform.  We combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence."

For more information about NewRocket's Intelligent AI Agent Crew, visit our website.

About NewRocket

NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the NOW platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust to deliver lasing business value.

Media Contact

Meaghan O'Brien
Director Marketing, AMS
NewRocket
[email protected]

SOURCE NewRocket