NUSO Selects Turning Point Global Solutions and 10x People to Enhance Customer Experience with AI-Powered Platform for Voice Porting and Provisioning

ROCKVILLE, Md., Aug. 20, 2025 /PRNewswire/ -- Turning Point Global Solutions (TurningPoint), a provider of software and IT professional services, today announced that NUSO, an innovative, multi-national provider of cloud communications solutions has selected TurningPoint, and 10x People (10x), a provider of SaaS numbering solutions, to elevate its number porting and provisioning operations. By leveraging TurningPoint's O2CI platform, NUSO is reinforcing its investment in innovation to deliver a seamless omnichannel experience to its customers with real-time action-based insights.

TurningPoint's O2CI platform, with full integration into 10x's nPort product, provides a modern foundation for highly automated ordering and provisioning, streamlining operational processes from start to finish. Intelligent, ML/AI-driven workflows facilitate seamless execution across various trading partners—empowering customer self-service, reducing order fallout, and accelerating onboarding.

"At NUSO, we're always looking ahead, focused on delivering smarter, faster, and more reliable services for our partners and customers," said Paul Matte, COO at NUSO. "By investing in automation with O2CI, we can scale more efficiently and orchestrate workflows that ensure a seamless customer journey from day one."

"The seamless integration of our nPort product with TurningPoint's O2CI platform is a game-changer for the industry," said Lisa Marie Maxson, CEO of 10x. "This collaboration significantly streamlines number porting to provide NUSO with unparalleled efficiency and a truly modern solution for their customers."

Porting telephone numbers and provisioning services across carriers involves complex business rules, rigorous compliance requirements, and diverse trading partner integrations. O2CI simplifies this with a highly configurable, microservices-based architecture that adapts to unique customer and trading partner needs. Backed by SLA-guaranteed performance and TurningPoint's proven expertise, O2CI enables NUSO to modernize its workflows without sacrificing control or flexibility.

"NUSO's dedication to innovation and driving business value for their customers, makes them a perfect fit for O2CI," said Bangalore Shivacharan, CEO of TurningPoint. "O2CI is engineered to handle complex porting scenarios with precision and speed, setting a new benchmark for operational efficiency in the number portability space."

About NUSO
NUSO is a fast-growing, multi-national cloud communications company delivering innovative, reliable, and cost-effective services through a trusted network of channel partners. Serving SMBs, enterprises, hospitals, and municipalities, NUSO provides solutions such as UCaaS, SIP Trunking, CPaaS, and more. With flexible white-label and wholesale options, partners benefit from real-time provisioning, robust tools, and geo-redundant infrastructure. Whether Public, Private, or Hybrid Cloud, NUSO empowers partners to meet each customer's unique communication needs with quality, speed, and transparency.

About Turning Point Global Solutions
Turning Point Global Solutions provides software engineering and professional IT services for commercial and government customers, specializing in telecom and health IT. We help customers navigate complex challenges and achieve mission-critical objectives with maximum efficiency. The company is appraised at CMMI Maturity Level 5 for development and CMMI Maturity Level 3 for services. TurningPoint is ISO 9001:2015 certified for quality management, ISO 20000:2018 certified for IT service management systems, and IS0 27001:2013 certified for data center hosting. For more information, visit www.tpgsi.com and follow us on LinkedIn. Turning Point Global Solutions is headquartered in Rockville, MD.

About 10x People
10x People is a developer of custom software solutions, specializing in cloud-based numbering solutions and local number portability (LNP). Based in Littleton, Colorado, 10x People provides expertise in numbering and inventory management and is widely considered the preeminent expert in the LNP space having been involved since the inception of number porting in 1996. With memberships in prestigious organizations such as the FCC North American Numbering Council, Alliance for Telecommunications Industry Solutions, and the Numbering Administration Oversight Working Group (NAOWG), 10x People is committed to providing dependable products, services and support to its global customer base. For more information, visit www.10xpeople.com and follow us on Linkedin, Facebook and Instagram.

SOURCE Turning Point Global Solutions