PACE Files Appeal to FCC Declaratory Ruling

Jul 16, 2015, 11:27 ET from PACE

INDIANAPOLIS, July 16, 2015 /PRNewswire/ -- On July 14th, 2015, The Professional Association for Customer Engagement (PACE) filed an appeal (click here to view) to the July 10th Federal Communication Commission's (FCC) Declaratory Ruling and Order, which expanded the reach of the Telephone Consumer Protection Act (TCPA).  Specifically, PACE asks the Seventh Circuit Court of Appeals to find that the FCC acted arbitrarily and capriciously by issuing an Order that is beyond the FCC's authority and is contrary to the US Constitution and other laws.  PACE requests the Court to vacate the Order.

In connection with the Appeal, PACE's National Board of Directors, issued the following statement:  "PACE members and other legitimate companies have for too long been the target of vexatious litigators and their attorneys seeking to profit from the TCPA.  The FCC, with its Declaratory Ruling, has made class action lawsuits easier to file and an onslaught of litigation is surely soon to follow.  Instead of providing consumer protections, the FCC Ruling stifles legitimate business and consumer communications.  PACE's Appeal seeks to bring the TCPA back to its original purpose of balancing consumer protection with the interest of legitimate businesses."

PACE has retained the law firm of Jones Day.  Lead Attorney Shay Dvoretzky, the Jones Day team and Association General Counsel, Michele Shuster and her team will lead the appeal efforts.

PACE will continue to provide updates to its members throughout the appeals process.

To find out more information, please visit

About PACE
The Professional Association for Customer Engagement is the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers. These channels not only include primary contact centers, but digital channels like mobile, social media and the web. A core mission of PACE is dedicated to proactively balancing industry best practices with current regulatory standards around using these channels when contacting customers.

About Jones Day
Jones Day is a global law firm with 41 offices in major centers of business and finance throughout the world. Its unique governance system fosters an unparalleled level of integration and contributes to its perennial ranking as among the best in the world in client service. Jones Day provides significant legal representation for almost half of the Fortune 500, Fortune Global 500, and FT Global 500.

Media Contact
Chris Haerich