PartsChannel Finds Perfect Fit For Vehicle Tracking

Company rolls out ROAMWORKS system with Pittsburgh pilot; Part I of a strategy to optimize fleet efficiency

Apr 29, 2013, 11:35 ET from ROAMWORKS

ATLANTA, April 29, 2013 /PRNewswire/ -- When a vehicle is damaged from a collision, the clock starts ticking as most insurers impose a deadline for the work. The body shop needs to have the right parts in hand at the right time to maximize workflow. And the vehicle owner needs their car back quickly.

(Logo: )

So when PartsChannel, a national supplier of automotive replacement parts, discovered ROAMWORKS' vehicle tracking system recently, it knew it had a competitive advantage in hand. PartsChannel supports repair shops and other clients with the timely delivery of high-quality aftermarket automotive products. The company is tapping into ROAMWORKS for unparalleled fleet tracking and data integration capabilities that will drive higher levels of efficiency and service, ensuring delivery to repair shops exactly when products are needed.

"I had some experience with fleet tracking systems in the past, but didn't find them very reliable," explains Steve Smarsh, General Manager of PartsChannel's Pittsburgh delivery center. "Then I tested the ROAMWORKS system, and was very impressed. The technology is pretty much 'plug-and-play' while the data collection is extremely and consistently accurate."

Pittsburgh is the first PartsChannel location to implement the ROAMWORKS solution. Smarsh says that the technology enables dispatchers to communicate up-to-the-minute location information to customers waiting for deliveries. "Our 15 Pittsburgh drivers are making anywhere from 10-20 stops a day. With ROAMWORKS, I can give a customer a precise arrival time based on GPS data and current traffic patterns. This helps customers improve scheduling, and makes our word highly credible," Smarsh notes.

The system also helps PartsChannel managers monitor driver behaviors that impact safety and erode efficiency — such as speeding, excessive idling and stops, or harsh braking/acceleration. In the future, Smarsh says, the company plans to incorporate ROAMWORKS engine diagnostics and fleet maintenance applications for optimized efficiency and better fuel management.

The ROAMWORKS application works effortlessly with any fleet hardware and communications network. Built on the open-architecture ROAM platform, the application seamlessly links data to legacy enterprise systems for dispatch, HR, accounting and more, allowing for decisions based on actual, current operations. The baseline functionality, developed through ROAMWORKS' extensive expertise in M2M connectivity, gives smaller organizations rich capabilities without breaking the bank. As clients' needs grow, ROAMWORKS can quickly enhance and scale the applications to adapt. Clients also benefit from ROAMWORKS' frequent software updates, issued free of charge every five weeks.


Founded in 2000, ROAMWORKS applies new thinking to mobile and fixed asset tracking and monitoring. Our open ROAM platform enables organizations of all sizes to seamlessly "bridge the gap" to other business systems and retrieve, process, control and manage their data with unprecedented flexibility and efficiency. Drawing on decades of wireless experience — with particular emphasis in communications and messaging, software design for multi-level user interaction, transportation, distribution and logistics, facilities management, financial services, and data security — our engineers and executives have delivered revolutionary market applications now used in over 30 industries across the globe. With corporate offices in Atlanta, Ga., Dubai, UAE, Bonn, Germany and Cairo, Egypt, ROAMWORKS is constantly evolving to quickly fulfill niche market demands and improve business performance for customers worldwide.

About PartsChannel

Founded in 1985, PartsChannel is nation's largest privately held distributor of automotive collision replacement parts. Through 14 locations, the company serves auto repair shops and service centers across the U.S. with a full line of quality collision parts, including bumpers, body panels, grilles, radiators, condensers, fan assemblies, lights, mirrors wheels and other products.

CONTACT: Laraine Wilkinson, 678-637-3146,