PartsSource Announces Healthcare's First Multi-Vendor, Multi-Modality Asset Health Record to Increase Clinical Uptime for Multi-Site Providers, Co-Developed through Health System Partnerships

CLEVELAND, June 19, 2025 /PRNewswire/ -- PartsSource, the leading technology and enterprise software platform for managing mission-critical healthcare equipment, announces further development of Asset Uptime, a bold, evidence-based initiative to transform clinical asset management.

PartsSource has a proven history of innovating to empower healthcare technology management (HTM) teams to solve critical challenges and deliver measurable cost, quality, and productivity outcomes, eliminating complexity and streamlining healthcare workflows. PartsSource is announcing the next step in the future of HTM, empowering professionals to proactively manage equipment health by assessing and visualizing true clinical and operational readiness.

Asset Uptime is healthcare's first data-driven technology solution to enable clinical operations and supply chain teams to manage the health and maintenance of equipment across federated multi-vendor, multi-modality, and multi-site care environments. Asset Uptime provides HTM teams the tools to proactively manage equipment health, automate service response, and improve clinical availability. This breakthrough technology aggregates asset telemetry from connected devices and systems, standardizes workflows by ingesting and normalizing disparate data signals, and introduces the first Asset Health Record, a centralized repository that stores and visualizes critical data across vendors and modalities. By initiating and automating event-based workflows for parts and service, HTM teams can act faster and smarter. The result is higher equipment uptime and greater clinical capacity. PartsSource has co-developed this innovative solution with its alpha partners, five forward-thinking healthcare systems, including MultiCare Health System and four other systems representing a total of 87 hospitals.

Healthcare providers face increasing pressure to maintain asset availability amid growing operational strain. New research shows that most hospitals self-manage up to 30 internal and external software systems related to device maintenance, many of which are siloed and underutilized, resulting in significant inefficiencies. Inconsistent diagnostic procedures across proprietary vendor platforms can increase equipment downtime by 20 to 40 percent. The financial impact is substantial, as downtime costs the average health system between $20 million and $50 million annually. As health systems strive to protect revenue, optimize resources, and improve patient throughput, the industry demands a new approach to enterprise asset availability. Asset Uptime provides the healthcare industry with an unprecedented technology solution to improve mission-critical asset availability and clinical capacity for greater patient throughput, clinical satisfaction and improved profitability.

"Asset Uptime is an inflection point on our journey of radical transformation," said Philip Settimi, MD, MSE, President and CEO of PartsSource. "We are building on the success of PartsSource PRO^® by co-developing a solution alongside our provider partners that allows health systems to make smarter, faster decisions that reduce costs, eliminate downtime, and expand clinical capacity. This is the future of healthcare."

Asset Uptime delivers healthcare providers a new standard in enterprise visibility and control. The platform integrates real-time device monitoring, CMMS data & integration, and PartsSource supply chain intelligence to provide a centralized view of asset health and performance. It introduces purpose-built digital workflows to eliminate manual processes, improve labor efficiency, and drive reliable cost savings.

"Asset Uptime gives us the power to move from reactive repairs to proactive readiness," said Don Davenport, Manager, Clinical Engineering at MultiCare Health System. "With real-time insights and a unified view of our inventory and operations, we can better prioritize resources, improve service response, and ultimately increase equipment availability. It's a major leap forward in our ability to support clinicians and patients."

PartsSource demonstrated Asset Uptime's power through a live technical proof of concept in 2024, showcasing seamless integration between device monitoring tools, CMMS platforms, and the PartsSource ecosystem. At this time, the alpha development partners are the first healthcare providers in the US utilizing Asset Uptime.

The announcement of Asset Uptime builds on a series of innovations that reinforce PartsSource leadership in healthcare technology management. PartsSource launched PRO Service during the 2023 AAMI eXchange in response to research that found hospitals have 50% of budgets allocated to underperforming legacy agreements. PRO Service is a scalable, evidence-based solution designed to replace fragmented service contracts with a unified, digital-first approach to service management. PartsSource is now responsible for overseeing more than 132,000 assets across its client base. The solution helps providers consolidate vendor contracts, standardize service quality, and gain transparency into labor performance.

"The flexibility that PartsSource PRO Service offered us was transformational," said John Knapp, Vice President of Clinical Engineering at LifeBridge Health. "By meeting us where we are, PartsSource helped remove the risk of taking equipment previously off-contract onto a new agreement, while their proactive recommendations for highly qualified vendors from their network are helping us manage and reduce our service spend."

Attendees at AAMI eXchange 2025 in New Orleans can experience Asset Uptime and PRO Service in action through a live demonstration at the PartsSource exhibit #2837.

To schedule a media interview, contact: [email protected]

To learn more about Asset Uptime or PRO Service, visit: https://corporate.partssource.com/aami-2025  

About PartsSource^®

PartsSource is the leading technology and enterprise software platform for managing mission-critical healthcare equipment. Trusted by more than 5,000 hospitals and 15,000 clinical sites, PartsSource empowers providers to maximize asset availability, make evidence-based decisions, and streamline operational performance through a single, integrated software platform for parts, service, asset, and talent solutions.

SOURCE PartsSource