AURORA, Ohio, June 29 /PRNewswire/ -- PartsSource, the world's #1 ebusiness solution provider for replacement medical repair parts to hospital equipment, has been honored with the 2010 World Class Customer Service Award. This marked the fourth straight year PartsSource has achieved this distinction making it the only award winner to do so. In addition PartsSource's President & CEO A. Ray Dalton was honored with a World Class Leadership award for the outstanding corporate culture of customer service he has fostered.
"This is a very exciting award for us to win," said President & CEO A. Ray Dalton. "When we interview for new associates we screen everyone for a customer service mindset. When Account Managers are trained we spend a lot of time and energy on teaching employees proper customer service skills. We like to say around PartsSource that contrary to popular believe the customer is not always right. But the customer is always the customer so being right simply doesn't matter."
PartsSource continues to be the recipient of numerous local, regional and national awards such as this one for growth, community service and profitability. PartsSource has been ranked in the top 15 in Northern Ohio on the prestigious Weatherhead 100 for four straight years and has being placed on the Inc 5000 for the past four years as well. President and CEO A Ray Dalton was awarded the "Entrepreneur of the Year" award by the accounting firm of Ernst & Young for 2004 & 2007 and also published his inspirational autobiography; "Proceed with Confidence" in 2005.