PCS Software Brings AI-Powered Trip Building to LTL Dispatch with Cortex

New capability set targets the freight industry's most manual, margin-sensitive workflow, as tightening truckload capacity pushes more volume into LTL

HOUSTON, Sept. 21, 2026 /PRNewswire/ -- PCS Software today announced a major expansion of LTL capabilities within Dispatch, powered by Cortex, its AI-driven dispatch module. The launch, spanning three phases of platform development, brings a new level of precision to the most manual and error-prone part of LTL: building the trip itself — where partial loads, shared trailers, multi-stop routing, and split revenue routinely overwhelm spreadsheets and manual processes.

The timing follows a broader market shift: as truckload rates have climbed and capacity has tightened, shippers are increasingly moving partial loads back into LTL, putting pressure on carriers to consolidate freight and protect margin without adding headcount.

The expanded capability set gives dispatchers a single workbench to see available freight, build multi-stop trips, and track execution — with AI sharpening the accuracy of load-matching, driver recommendations, and rate decisions. New capabilities include:

• Consolidation Workbench — group compatible loads into a single trip with live capacity guardrails for weight, cube, and space
• Cortex Trip Builder — AI-assembled trip proposals built against a carrier's own constraints, with plain-English reasoning for every match, plus 3D trailer and route visualization
• Load Splitting — split a shipment into multiple legs at terminals while preserving one record for the customer
• Revenue & Expense Allocation Engine — carrier-defined formulas for splitting shared-trip revenue and cost, auditable per load
• AI-Recommended Rates — rate matrices built from historical lane and cost data, with drift alerts when the market moves and a full contract rate packet generator

"Most systems only let you plan the next leg once the freight actually shows up. Cortex builds the whole multi-stop trip up front — stops, trucks, drivers, and the revenue split across every leg — in seconds.  That's not a small speed bump. That's giving dispatchers a level of accuracy they couldn't get building a trip one leg at a time."

Danielle Villegas, Chief Product Officer

These LTL capabilities run on the same PCS TMS carriers use for truckload and brokerage, not a separate system. That means fleets can run FTL, LTL, and brokerage side-by-side, shift freight mix as the market moves, and manage all of it from one platform, with Cortex AI built in across all modes.

About PCS Software

PCS Software is the TMS that takes you from stressed to streamlined. For more than 20 years, PCS has partnered with carriers, brokers, and shippers to simplify operations, improve profitability, and strengthen customer relationships. With integrated solutions spanning dispatch, accounting, compliance, mobile communications, and Cortex AI, PCS gives fleets the tools they need to move more freight and grow with confidence. Learn more at pcssoft.com.

PCS Software Media Contact:
Susan Collins
Media Relations Specialist
[email protected]
770-654-7054

SOURCE PCS Software