CAPE CORAL, Fla., Oct. 26, 2016 /PRNewswire/ -- For some companies, when the labeling system breaks down – business can come to a virtual standstill. Such is the case for Pella Corporation, a designer and manufacturer of made-to-order and custom windows and doors for almost every type of home or building being constructed today.
"We use labels for everything," said Brad Postma, Development Manager of Information Technology at Pella Corporation. In addition to shipping labels, Pella labels the products they sell with identification information as well as fenestration industry-standard environmental and wind-resistance ratings. On a peak day, Pella Corporation, which is based in Pella, Iowa, can generate upwards of 20,000 labels on hundreds of individual Zebra® printers.
When it came time to seek out a software solution to replace the aging Adobe software Pella has relied upon for more than a dozen years – they didn't need to look much further than Eclipse Corporation, exclusive North American distributor of DocOrigin. Built from the ground up by members of the development team that pioneered automated document generation with JetForm and Adobe Central, Postma said DocOrigin was a natural choice.
"We never had any significant problems with Adobe Central," said Postma. "So we needed a company that not only understood how critical labels are to our business, but had the experience to offer a stable solution for the capacity of labels we generate every day."
Postma said Pella is very comfortable with its choice of DocOrigin, and pointed out Eclipse Corporation's personalized attention to customer service was an unanticipated surprise. "We had a small glitch during roll-out for some of our older printers," explained Postma, "and they were right there and helped us get it up and running. They really came through."
"We pride ourselves on providing excellent customer service," said Eclipse Corporation CEO Steve Luke. "When it comes to mission-critical solutions, we understand the importance of acting fast. And we have the knowledge and experience to develop solutions for even the most complex document, form or label generation challenge."
Postma said that Pella is confident that Eclipse's attention to customer service will keep the company's business online without incident throughout the process.
About Pella Corporation
Founded in 1925 and headquartered in Pella, Iowa, Pella Corporation designs and manufactures made-to-order and custom windows and doors for almost every type of home or building being constructed today. With 12 manufacturing locations within the United States, Pella Corporation also includes EFCO Corporation, a manufacturer of architectural windows, curtain walls, storefronts and entry systems designed for commercial construction needs; Grabill Windows & Doors Inc., a designer and manufacturer of custom luxury windows and doors for elite properties; and Reilly Windows & Doors, a premier manufacturer of discerning windows and doors for the most exacting builder and architect. Recently, Pella Corporation introduced the Pella Crafted Luxury collection of expanded design possibilities.
Eclipse Corporation is a leading provider of enterprise document, form and label design, presentation, generation, automation and customer communication management software. Eclipse and our authorized partners work closely with clients to provide tailored but affordable solutions that conform to specific needs. Eclipse's principles are simple: provide the right solution and get the job done - on time, making the world a better place one document at a time. Watch this 90-second video to learn more about what we do – and who we do it for. Eclipse is a Zebra Validated Partner and Oracle Gold Partner. AT&T, GE Healthcare, McKesson, PPG and Tyler Technologies trust DocOrigin.
SOURCE Eclipse Corporation