Porter Emerges as the Only In-Home Vendor Health Plans Need

BALTIMORE, March 11, 2025 /PRNewswire/ -- Porter, the leader in AI-driven care coordination solutions and comprehensive at-home clinical services, has emerged as the only in-home vendor Medicare Advantage, ACA Commercial, and Medicaid plans need. By combining care coordination, in-home visits, and advanced analytics, Porter takes a holistic approach to transforming member care.

Members are overwhelmed by fragmented vendor outreach. Porter simplifies this by being the sole in-home vendor health plans need to deliver comprehensive care. Through in-home visits, Porter identifies gaps in care and Social Determinants of Health (SDOH) needs. The Care Guide team then takes immediate action to address these needs, ensuring each member receives personalized care from scheduling appointments with doctors or specialists to ensuring they have a safe roof over their head and food in their stomach.

Porter is committed to serving America's most vulnerable citizens by combining compassionate care with AI-driven precision. Porter leverages AI copilots, chatbots, and intelligent agents to make care more accessible, simplifying benefit navigation and connecting members to needed services. With advanced analytics and AI-driven personalization, Porter proactively identifies gaps and ensures members receive the right support at the right time, making every interaction meaningful and results-driven.

With a unified approach, Porter not only delivers compassionate, personalized care but also helps health plans improve risk adjustment scores, boost Star Ratings, reduce costs, and increase member retention, driving meaningful outcomes that impact both member well-being and the bottom line.

"Our approach is simple: we connect people with the care they need, when they need it," said John Criswell, Founder, CEO, and Chairman. "And we do it with the technology to back it up. From AI-driven solutions to our compassionate Care Guide team, every step we take is designed to streamline care and make it more effective. We're delivering real change, right here, right now."

Porter will share its insights on Thursday, March 13th, at 11:15 AM CST at RISE National 2025, where it will host a panel session featuring leaders from four major health plans. The session will focus on how these leaders are leveraging effective approaches to manage costs while advancing population health, proactively engaging members in their preferred modality with personalized interventions, and aligning risk adjustment with quality improvement and SDOH gap closure efforts.

About Porter

We combine the power of AI with the power of care. Porter is a leading healthcare IT and services platform for care and coverage coordination that optimizes outcomes and member experience. Porter delivers understanding, compassion, information, and peace of mind for consumers. Driven by robust AI analytics, Porter's Care Guide team helps the member navigate the healthcare delivery system, secures the right support for each member's specific needs, and directs Porter's team of expert clinicians to perform comprehensive in-home care, complete with lab and diagnostic testing. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience. 

Media Contact: 
Neil Blanchard, neil.blanchard@helloporter.com 

SOURCE Porter