Portico Benefit Services Appoints Paul Sterling as Chief Operating Officer

Health care veteran brings proven track record of operational excellence and innovation to benefits ministry

MINNEAPOLIS, July 14, 2025 /PRNewswire/ -- Portico Benefit Services, the benefits ministry of the Evangelical Lutheran Church in America, today announced the appointment of Paul Sterling as Chief Operating Officer, effective July 14. The strategic hire strengthens Portico's operational foundation while building capabilities to support continued growth and enhanced service to faith-based organizations.

Sterling brings two decades of health care leadership experience spanning strategy, finance, and product innovation. His proven ability to drive new capabilities and operational efficiency makes him well positioned to meet member needs now and in the future.

"At a time of increasing complexity in health care and benefits administration, Paul brings the operational excellence, innovative mindset, and member-focused approach that's essential for evolving our business capabilities," said Chris Johnson, President and CEO of Portico. "His deep understanding of complex health care ecosystems, combined with his commitment to member-centric solutions, aligns perfectly with our mission."

Most recently, Sterling has served as COO for Employer Health Innovation Roundtable (EHIR), a World50 Group Company, leading business operations for their growth platform. His background also includes senior leadership positions with UnitedHealthcare, Optum, and AccentCare, complemented by strategic consulting experience at Accenture. He holds an MBA from the Carlson School of Management at the University of Minnesota.

"Portico's unique position at the intersection of faith and benefits creates extraordinary opportunities to make a lasting impact," Sterling said. "I'm energized to explore new and innovative approaches to increase the value Portico provides and continue building on their long legacy of service."

Sterling's appointment comes as Portico is continuing to drive growth, now serving more than 52,000 plan members with 5,100 congregations and employers.

About Portico

As a ministry of the Evangelical Lutheran Church in America (ELCA), Portico Benefit Services provides comprehensive retirement, health, life, disability, and wellness benefits designed to enhance the total well-being of those who serve faith-based organizations. Portico serves more than 52,000 plan members and 5,100 congregations and employers nationwide, with over $8.7 billion in assets under management. For more information, please visit porticobenefits.org.

SOURCE Portico Benefit Services