Relocating employees rate national home lender highest among peer group
TROY, MI, Aug. 4, 2011 /PRNewswire/ - Premia Mortgage, LLC (dba Premia Relocation Mortgage) today announced that has it ranked highest in "customer satisfaction" among all relocation mortgage providers in the United States according to a benchmark study of the relocation mortgage industry by Trippel Survey & Research, LLC.
In the survey, Premia Mortgage earned the highest average score and net satisfaction percentage among all mortgage providers surveyed.
"It's an honor to be recognized by our relocation customers as the # 1 service provider in the industry," said Tom James, president of Premia Mortgage. "This is a true testament to the level of care that our sales and operations teams put forth when working with our customers."
"Our Premia team members have continuously challenged themselves to find a better way to serve their customers, no matter industry conditions," continued James. "These survey results are gratifying, but will not diminish Premia's long-term commitment to continually delivering a high level of service to our customers."
About Trippel Survey & Research, LLC©:
Alan Trippel, CRP, founded Trippel Survey & Research, LLC, in 1994. His company's mission is providing relocation professionals comprehensive, unbiased surveys, research and consulting. The core business of Trippel Survey & Research, LLC, is conducting surveys or research using telephone and web-based methodologies. Many companies use his services in creating RFPs and assisting in supplier selection; checking references of relocation service companies; researching "best-practices" processes; establishing "benchmarking" of service standards; and conducting policy studies. For more information www.trippelsurvey.com
About Premia Mortgage, LLC:
Premia Relocation Mortgage has been in the relocation mortgage lending business since 1987, assisting the relocating employees of Fortune 1000 companies with their home mortgage needs. Longevity has shown them there is no single product that is suitable across the board. For that reason, they tailor their financial counseling process and communication approach to each individual transferee. Premia Mortgage, a Premier Service® company, is one of the industry's leading relocation mortgage providers and is able to lend nationwide. With 100% focus on relocation mortgage they've earned a Customer Satisfaction Rating of 97.5% on average since the Premier Service program began in 2004. 5455 Corporate Ste 303, Troy, MI 48098, (248)641-1540 ©2011 Premia Mortgage, LLC. All Rights Reserved. NMLSR ID 458540.
SOURCE Premia Mortgage, LLC