Quiq and Carahsoft Partner to Enable the Adoption of Trusted Agentic AI Solutions in the Public Sector

Powerful Agentic AI Solutions Now Available to Federal, State and Local Governments and Academic Institutions to Improve Citizen and Student Support and Service Experiences

BOZEMAN, Mont. and RESTON, Va., Feb. 18, 2025 /PRNewswire/ -- Quiq, the leader in enterprise-grade agentic AI for citizen experience solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider^®, today announced a partnership. Under the agreement, Carahsoft will serve as Quiq's Public Sector distributor, making the company's innovative AI Studio, AI Agents and AI Contact Center available through Carahsoft's reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, The Interlocal Purchasing System (TIPS), OMNIA partners, E&I Cooperative Services Contract and The Quilt contracts.

"The potential for efficiency gains and cost savings with digital messaging and agentic AI solutions is tremendous in the Public Sector," said Mike Myer, CEO and Founder at Quiq. "Leveraging AI agents for process automation across voice and asynchronous channels will be key to improving the service and support U.S. citizens receive – which will help build more trust in Government entities, while reducing overhead. It's time for citizens to get better service from all levels of Government, whether that's self-service through an AI agent, or an interaction with a human agent assisted by AI on the digital channel of their choice. We're excited to partner with Carahsoft to make safe, proven AI accessible to the Public Sector."

While Quiq is best known for its enterprise-grade agentic AI solutions, it initially launched as a digital messaging platform that connects organizations with their citizens and students across popular channels, including web chat, SMS, Facebook Messenger, X, WhatsApp and Apple Messages for business. From Large Language Models, Generative AI and now Agentic AI, Quiq has advanced its technology while maintaining strict standards for safety, security and citizen service. The company has transformed its original messaging platform into an AI Contact Center, featuring AI-powered capabilities that enhance citizen experience and speed up resolution times, whether interactions occur with AI agents or human agents assisted by AI.

"We chose to partner with Quiq as they offer what Public Sector organizations need to modernize their service channels safely with AI," said Michael Adams, Program Executive for AI Solutions at Carahsoft. "Quiq has created a rapid agentic AI builder with its AI Studio, which includes all the tools, integrations and guardrails needed throughout the AI development life cycle, as well as the real-time observability and analytics necessary once AI Agents are deployed and scaled. The availability of AI Studio through our reseller partners enables Public Sector engineers to have complete control and insight into their AI solutions, empowering them to confidently embrace game-changing technology and deliver the timesaving, self-service citizens expect today."

Quiq's agentic AI solutions, AI Studio and AI Contact Center, are available through Carahsoft's SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, TIPS Contract #220105, OMNIA Partners Contract #R191902, E&I Contract #EI00063~2021MA and The Quilt Master Service Agreement Number MSA05012019-F. For more information, contact the Carahsoft Team at 571-662-4235 or [email protected]. Explore Quiq's solutions here.

About Quiq
Quiq is the leader in enterprise-grade agentic AI for serving United States citizens and students. We help Public Sector entities deliver proactive, personalized support at every touch point at scale. The powerful combination of AI Agents, an AI Contact Center and AI-powered process automation enable the delivery of multimodal, omnichannel experiences across voice, email and digital channels, including seamless escalations from AI to human agents. Quiq's AI Studio is a model-agnostic, user-friendly rapid agentic AI builder with out-of-the-box real-time observability and analytics. AI Studio includes a complete ecosystem of tools, pre-built integrations and guardrails that support the full development life cycle. The most innovative Public Sector entities, including the Louisiana Office of Student Financial Assistance (LOSFA), City of Knoxville, Bi-State Development in St. Louis and Texas A&M University, trust Quiq to bring their citizen service and support strategies to life. Visit https://quiq.com/ to learn more.

About Carahsoft's AI Portfolio 
Carahsoft's Artificial Intelligence (AI) Portfolio includes leading and emerging technology vendors that are enabling Government agencies and systems integrators to harness the power of AI and ultimately meet mission needs. Supported by dedicated AI product specialists and an extensive ecosystem of resellers, integrators and service providers, we help organizations identify the right technology for unique environments and provide access to technology solutions through our broad portfolio of contract vehicles. Our AI portfolio spans solutions for Data Center & Hardware, Generative AI, Synthetic Data & Labeling, Autonomous Systems & Robotics and more. Learn more about Carahsoft's AI Solutions for Government here.  

About Carahsoft
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator^® for our vendor partners, we deliver solutions for Artificial Intelligence, Cybersecurity, MultiCloud, DevSecOps, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com. 

SOURCE QUIQ, INC.