RapidWorks Acquires CRO Software to Expand into Waste Management

Acquisition accelerates RapidWorks' mission to serve all heavy equipment services verticals while helping CRO scale faster across sales, product, and customer support.

BOSTON, Oct. 1, 2025 /PRNewswire/ -- RapidWorks, the leading software provider for heavy equipment service providers, today announced the acquisition of CRO Software, a pioneer and market leader in software for waste management and recycling industries since 2013. The deal fuels the growth for RapidWorks while giving CRO the resources to scale faster— through people development, stronger processes, expanded sales reach, accelerated product innovation, and enhanced customer support—all in pursuit of their shared mission to help heavy equipment service providers achieve maximum utilization.

CRO Software was founded by Dan Klufas and Shane Duty after Klufas, then running his own scrap metal and recycling facility, grew frustrated with the lack of modern, purpose-built solutions in the market. What began as a solution to a local fix quickly grew into a company now serving 300 customers across North America. Marquee customers include City of Venice, Cohen USA, Dumpster Guys, A Kings Throne, and Performance Waste Management. CRO's intuitive design, fast onboarding, and integrations with tools like QuickBooks have earned it a loyal customer base and a reputation for ease of use.

For RapidWorks, the acquisition reflects a long-term strategy to provide software across all heavy equipment service verticals – including quote-to-payment, fleet maintenance, operator management, safety & compliance, and CRM solutions. CRO brings deep expertise in waste management and recycling, while RapidWorks contributes the scale, infrastructure, and go-to-market reach needed to accelerate growth, product innovation, and customer success. Together, the companies will offer more robust solutions for existing customers while also reaching new industries.

Dan Klufas, CEO and Founder of CRO Software, reflected on the milestone: "My team is extremely proud about going from industry insiders solving problems with software to a leading player in the waste management software market, attracting the attention of customers and software leaders like Rapidworks. This next chapter of CRO with RapidWorks will help us innovate faster and bring greater value to our customers. What started as a frustration in my own recycling facility has grown into something much larger—and now, with RapidWorks, we can take it even further."

Shane Duty, COO of CRO Software, emphasized the impact on customers: "As leader of the day-to-day operations of CRO, I'm thrilled for my customers who are going to benefit from more resources, exceptional processes and systems, and better support. With RapidWorks behind us, we can deliver new solutions for the waste market and accelerate development to help our customers succeed."

Tim Curran, CEO of RapidWorks, highlighted the strategic fit: "This acquisition accelerates growth for both companies and for our customers. Together, we can expand into new verticals while strengthening how we serve all heavy equipment service providers with purpose-built solutions that help them build stronger and more profitable businesses."

To support this expansion, Wavecrest Growth Partners and MassMutual Ventures have increased their investment in RapidWorks, providing additional backing for continued growth, product development, and customer success. Deepak Sindwani, Managing Partner at Wavecrest Growth Partners, added, "RapidWorks has been on a great growth trajectory with new products and new markets, and we're thrilled to continue fueling the company's momentum. This acquisition strengthens RapidWorks position as the software leader for heavy equipment service providers, and we're proud to support their journey."

RapidWorks and CRO will continue to invest in new product innovation and enhanced customer support that benefits their combined customer base. CRO will maintain its product identity and continue serving its customers, now backed by RapidWorks' global resources and industry expertise.

RapidWorks is the leader in software solutions for heavy equipment services industries, with customers across North America, Europe, and Australia. The company's suite of tools—including Rapid ERP, Visual Dispatch, and Rapid Fleet—powers the complex dispatch, compliance, and job management needs of businesses in concrete pumping, hydrovac excavation, crane services, and other heavy construction trades. Built specifically for the challenges subcontractors face in the field and the back office, RapidWorks solutions help heavy equipment service companies improve accuracy, increase equipment utilization, and get paid faster.
Learn more at www.rapidworks.com.

CRO Software delivers cloud-based dispatch and operations management solutions for waste management, recycling, and related industries, enabling businesses to operate more efficiently and profitably. Founded in 2013, CRO now serves 300 customers across North America and Australia.
Learn more at www.crosoftware.com.

Wavecrest Growth Partners is a growth equity firm focused on investing in and partnering with leading B2B software and technology-enabled services companies based in both North America and Western Europe. Wavecrest targets investments in high-growth companies with proven products and business models and brings to bear a differentiated combination of investing and operating experience and networks to help accelerate growth and profitability. Wavecrest's team has over five decades of collective investing and operating experience in growth-stage B2B technology companies, including numerous successful outcomes. For more information, visit www.wavecrestgrowth.com

MassMutual Ventures (MMV) is a multistage global venture capital firm with teams based in Boston, Singapore, and London, managing over $1 billion in investment capital. MMV helps accelerate the growth of the companies it partners with by providing capital, connections, and advice. With its deep expertise and extensive Fortune 500 network, MMV helps entrepreneurs build compelling and scalable companies of value. For more information, visit www.massmutualventures.com.

SOURCE RapidWorks