REALTECH Delivers Expert Guided Sessions for SAP Solution Manager

MALVERN, Pa., March 29, 2012 /PRNewswire/ -- REALTECH, a SAP consultancy and provider of software solutions for enterprise-wide IT management delivers expert guided implementation sessions for SAP® Solution Manager 7.1 roadmap on behalf of SAP AG. REALTECH, SAP-certified in Run SAP implementation, has been trained by the SAP Active Global Support (SAP AGS) organization to offer the SAP Solution Manager 7.1 roadmap sessions to SAP customers worldwide.

Direct Access to Expert SAP Knowledge

As part of the SAP Enterprise Support Academy program SAP offers expert guided implementation sessions, based on an interactive service delivery methodology, for customers who utilize SAP Enterprise Support, premium engagement and SAP Product Support for Large Enterprises. SAP customers that have such a contract are entitled to receive these informative sessions as part of their support agreement – at no additional cost. They can gain direct access to expert SAP knowledge with individual dialogue, execution and problem support in their own SAP environment.

Application Lifecycle Management and SAP Solution Manager

The SAP Solution Manager, an application management solution, provides processes, tools, best practices, and services to manage SAP solutions throughout the complete application lifecycle as well as operations. SAP Solution Manager plays a decisive role within application lifecycle management (ALM) as it provides the ALM functionality itself, and integrates the tools required to ensure a comprehensive approach.  It enables the central access to required functions and central availability of required information (single source of truth).

Application Lifecycle Management Roadmap Design

SAP provides a large portfolio for topics related to application lifecycle management and 'Run SAP like a Factory' operations topics. What parts are relevant for an organization depend on different factors such as the maturity of IT processes, IT projects, the project pipeline, and cost pressures.

The expert guided session for SAP Solution Manager 7.1 roadmap helps to identify improvement potential for current ALM processes, maximize the use of the SAP Solution Manager and gives recommendations for further actions.  A final report after the service delivery provides information on the best way to implement the different tools, on the impact of the recommendations and related benefits. Using this information an organization is then ready to make the right decisions in order to further optimize their application lifecycle management.

"Expert guided sessions are a great way for SAP Enterprise Support customers to gain added value from their support agreement. We have already delivered this service to numerous SAP customers, with great feedback on the benefits they have achieved as a result," says Dr. Rudolf Caspary, CEO, REALTECH AG.

SAP Enterprise Support customers can register for expert guided SAP Solution Manager 7.1 roadmap sessions at http://www.realtech.com/egi.

REALTECH, Inc.

REALTECH is a full-service company specialized in SAP consulting and a software provider with a focus on business process and IT service management.

Companies turn to REALTECH to help them shape their IT of the future. Its employees work closely with the customer to create value by means of IT. With two business divisions that perfectly complement each other, IT consulting and software solutions for business service management, REALTECH supports companies of all sizes along the value chain.

REALTECH AG, headquartered in Walldorf, Germany, is listed on the German stock exchange and generated revenues of Euro 52.5 million in fiscal 2010. Today, more than 2,200 customers worldwide have chosen REALTECH. For more information, visit www.realtech.com.

SOURCE REALTECH