28 Sep, 2021, 13:15 ET
MIDDLETOWN, Del., Sept. 28, 2021 /PRNewswire/ -- US-based company wanted to enter the freelance industry; now, they provide the most popular, highest-rated platform in the industry. Develux, a full-cycle custom software development team, implemented unique features through the CRM – order creation, a freelancer section, 2-way materials exchange, and more.
In 2014, Develux was hired on by a client who wanted to create a revolutionary freelancing platform – one that could pair customers with independent contractors. To make this vision a reality, Develux needed to create a custom CRM solution that was easy to use and could handle complex workflows.
Throughout CRM development, Develux delivered several features, including:
- CRM Modules for Customers and Freelancers
- Dashboards and Metrics Calculation Model
- Billing System
- Internal Chat System
The CRM had unique features that enabled customers to place orders for custom tasks and for freelancers to bid on projects. Within the CRM, customers had the following functionalities:
- Create orders
- Review freelancers' bids, ratings, and specialties
- Exchange files with the freelancer
Similarly, in the CRM, freelancers could:
- Apply to become a freelancer and demonstrate skill level
- Select orders based on their relevant skills
- Create bids for specific jobs
- Access a performance work management system
- Exchange files with the customer
The results of the CRM development project were very successful. The Develux team delivered easy-to-use modules for freelancers and administrators; they could effectively handle complex, user-generated workflows while simultaneously simplifying processes via intuitive UX/UI. And now, 7 years later, the client is the most popular, highest-rated freelancer platform.
SOURCE: Develux Inc.
Related Links: https://develux.com/case-study/custom-crm-development
Develux offers full-cycle custom software development services with a personal approach. The team recognizes that successful development starts by listening to the clients; only then can you build a solid foundation for cooperation. The Develux team is ready to take on any project; together, its members use 21 development frameworks and speak 30 programming languages. They are the premier choice for custom CRM development and CRM consulting, no matter the industry: from e-commerce and fintech to healthcare and logistics, Develux has done it all.
Learn more about Develux's CRM development services at https://develux.com/custom-crm-development.
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