Ricoh Data Forensics Solutions Make Retrieval Of Electronically Stored Evidence Quick, Safe And Cost-effective

Seasoned investigators, proven processes and uniquely efficient tools help organizations better prepare for pending litigation

Jan 29, 2013, 09:30 ET from Ricoh Americas Corporation

MALVERN, Pa., Jan. 29, 2013 /PRNewswire/ -- For better or worse, any piece of information in an organization can end up being evidence. And with information increasingly stored electronically, and growing exponentially, organizations have a formidable challenge properly identifying and collecting electronically stored information (ESI) for litigation.

That's why Ricoh Americas Corporation today introduced Ricoh Data Forensics Solutions, a spectrum of services that can help corporate legal divisions and outside counsel quickly, safely and cost-effectively manage this critical component of eDiscovery.

Ricoh Data Forensics Solutions help ensure ESI remains uncompromised, whether it's stored on servers, PCs, laptops, tablets, social media platforms, thumb drives or smart phones. At stake are millions of dollars in potential fines, damages and litigation outcomes. That's on top of the sheer cost of eDiscovery, which has become the second-highest category of litigation spending at an average of 17 percent of case costs.

Ricoh Data Forensics Solutions exemplify Ricoh's Business Information Solutions approach, which tailors custom solutions to directly address customers' most urgent business challenges. Announced today at LegalTech New York 2013, Ricoh Data Forensics Solutions help clients maximize data integrity, contain costs and minimize risk.

"Federal rules require all discoverable ESI be identified, preserved and accessible," said Eric Wangler, Vice President, Legal, Ricoh Americas Corporation. "Unfortunately, few organizations have the in-house resources and management know-how to affordably conduct the enormous task of a forensic analysis of electronically stored information on a variety of devices. We bring experienced people, proven processes and uniquely powerful technology to the challenge, helping clients navigate every step of the discovery and ESI lifecycle, including tracking and accountability."

Professionals from Ricoh and HSSK Forensics, a Ricoh company, manage data forensics investigations to uncover vital information that otherwise may have gone undiscovered. These professionals are licensed private investigators with multiple professional certifications and more than 60 combined years of serving corporate, legal and professional organizations. HSSK operates the first private computer forensics lab in the nation accredited by the American Society of Crime Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB), considered the gold standard of lab management.

Processes and technology
Ricoh offers several ESI discovery approaches. Activities can be performed remotely or on-site, depending entirely on customers' specific needs. Ricoh's tools include the Remlox™ remote ESI collection tool, an inexpensive and defensible method for acquiring a sector-by-sector forensic image of a computer's physical hard drive with a documented chain of custody. Ricoh deploys the solution directly to client sites, eliminating the need for expensive on-site forensics collection. Remlox has been deployed more than 5,800 times since 2008 in 36 countries around the world.

In addition, Ricoh has a proven track record of expert witness testimony in a wide range of high-profile cases. Experts use visual aids and digital demonstrations to clarify key issues for more compelling evidence and to distill complex technical issues into layman's terms. Ricoh forensics experts can also help translate complex technical details in depositions and transcripts for legal counsel.

The Ricoh Forensics Solutions customer list includes global law firms, manufacturers, retail chains, multinational health care companies, energy producers, government agencies and more.

About Ricoh's Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization's entire information workflow by improving:

  • Input – capturing valuable information from employees, customers and partners.
  • Processing – creating business value from information.
  • And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh's full line of products, services and solutions, please visit

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit

© 2013 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.


Linda Montefusco
Ricoh Americas Corporation
(973) 882-2172

Jill Searl
Brodeur Partners
(603) 559-5824



SOURCE Ricoh Americas Corporation