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Salt Lake City Cosmetic Dentist, Richard Austin, Uses In-House Dental Lab to Shade Match Veneers and Implants to Natural Teeth, Significantly Increasing Customer Satisfaction


News provided by

Gateway Dental Arts

Sep 07, 2011, 03:27 ET

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SALT LAKE CITY, Sept. 7, 2011 /PRNewswire/ -- Dr. Richard Austin, a cosmetic dentist in Salt Lake City, Utah, has solved the frustration patients may experience after a trip to their dentist, only to find their new cosmetic dental work doesn't quite match existing teeth. Instead, to be certain his patients are always thrilled, Dr. Austin has set up a premier dental lab within his dental practice, teaming up with one of the nation's top, award-winning ceramists, Eric Newell.

(Logo:  http://photos.prnewswire.com/prnh/20110907/LA64042LOGO )

According to Dr. Austin, an in-house dental lab takes customer satisfaction to a whole new level. "Most dentists rely on an outside lab and that creates problems. Dentists who use an outside lab, cross their fingers and hope the ceramist who creates their veneers or implants does a good job, even though the technician is likely someone they've never met, and someone who has never seen the patient's smile in person."

Dr. Austin continues, "Instead, in our case, the ceramist creating the new veneers or dental implants is right in our office. He is able to see the patient's existing teeth in person and this lets him more easily craft veneers or implants to match and fit perfectly -- and if something needs to be corrected, he's right there to step in and make sure the patient's new smile is perfect."

Austin also notes that if a dentist who relies on a lab runs into a problem, he either has to send the veneers or implants back and schedule another visit with the patient, or make imperfect teeth work and that is an alternative no patient should have to accept.

In addition to matching color, another advantage of an in-house lab is fewer dental visits. For most dentists, the time from first visit to a finished smile may be several days or even several weeks. With Dr. Richard Austin, major cosmetic dental treatment, even comprehensive full-mouth treatment, can be completed in just one or two visits.

Eric Newell, the ceramist notes, "Many people don't realize how unusual it is to have a ceramist and dental lab located within a dental practice, but very few dental offices across the country offer this advantage. However, once our patients have experienced the difference it makes, they can't stop raving about the experience."

Linda, a recent patient of Dr. Austin, agrees. "I just absolutely love my teeth! Dr. Austin truly created a beautiful smile for me. Perfect strangers come up to me to compliment my beautiful smile. Not only are my teeth the best they have ever been, but Dr. Austin stands behind his work."

Both Dr. Austin and Eric Newell are experienced in their specialties. Dr. Austin, for example, has placed over 40,000 dental veneers / restorations. Newell, on the other hand, has won numerous awards for his work, including "Top Honors" and a "Best of Show" at recent competitions. As a master ceramist, Newell has also created the veneers for many high-profile celebrities, including a Miss America.

In addition to porcelain dental veneers and smile makeovers, Dr. Austin and Gateway Dental Arts specialize in cosmetic dental implants, porcelain restorations, crowns, conscious sedation dentistry (called sleep dentistry by many), teeth whitening and orthodontics.

Dr. Austin's practice, Gateway Dental Arts, is located in the Gateway Shopping Center in downtown Salt Lake City, Utah. The complex is an upscale center that was built to host the Salt Lake City Olympics in 2002.

Gateway Dental Arts is located at 440 West 200 So., Suite 275, Salt Lake City, UT 84101. Their phone number is 801.321.7600. For additional information visit www.GatewayDentalArts.com.

Dr. Austin graduated from Georgetown University in Washington D.C. with a Doctorate of Dental Surgery degree and has been practicing cosmetic dentistry in the Salt Lake City area for nearly 30 years. He is one of only a handful of Utah dentists to have completed the Advanced Dental Studies Master Aesthetic Dentist postgraduate program at the prestigious Las Vegas Institute (LVI). Out of the 150,000+ practicing dentists across the country, fewer than one quarter of one percent have attained this level of achievement.

SOURCE Gateway Dental Arts

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