SCRS Launches The Eagle Insights Dashboard, an Industry-First Data Intelligence Platform Giving Sponsors and CROs a Clearer Path to Stronger Site Relationships

New benchmarked site intelligence platform equips pharmaceutical sponsors and CROs with insights to identify and close the gaps holding back site engagement

ORLANDO, Fla., Oct. 15, 2026 /PRNewswire/ -- The Society for Clinical Research Sites (SCRS), the leading global organization dedicated to advancing the interests of clinical research sites, today announced the launch of The Eagle Insights Dashboard at the SCRS Global Site Solutions Summit. The Eagle Insights Dashboard is an industry-first data intelligence platform giving sponsors and CROs verified, benchmarked visibility into clinical research site experiences.

Sponsors and CROs know site engagement affects startup, enrollment, and retention. Yet they've lacked a trusted, standardized way to see where they stand, where the gaps are, and what to fix first. The Eagle Insights Dashboard changes that, giving them a verified, benchmarked view of how they perform on the site relationships that matter most to trial success.

"Every sponsor and CRO says they want to be a partner of choice for sites, but very few have had a reliable way to measure whether that's actually true," said Jimmy Bechtel, chief site success officer, SCRS. "The Eagle Insights Dashboard provides that measurement. It surfaces exactly where site relationships are working, where they're not, and how an organization compares to its peers and competitors. These data enable sponsors and CROs to act on objective signals instead of assumptions."

Insights are delivered in anonymized, aggregate form, with AI-assisted analysis reviewed by human analysts before publication, giving sponsors and CROs a rigorous foundation for decisions instead of anecdotal impressions.

For sponsor and CRO organizations, that means the ability to:

• Identify specific, addressable gaps in site engagement before they affect trial timelines or site relationships
• Benchmark performance against industry peers to understand where they stand
• Prioritize investment and process changes based on verified site feedback, not internal guesswork
• Build a stronger, more collaborative reputation with the site community over time

Sponsors and CROs are rated across eight categories covering the full site relationship: Business Development, Budgeting, Contract Language, Payments, Communication & Advocacy, Study Start-Up & Planning, Representative Patient Populations, and Technology. Sites rate the specifics that matter day to day, so instead of a single aggregate score, organizations get a breakdown that pinpoints what's working and what needs attention.

The Eagle Insights Dashboard launches with its first sponsor partnership already in place — a leading global biopharmaceutical company that has adopted the platform as part of its ongoing commitment to strengthening site relationships, with additional sponsor and CRO organizations currently evaluating the platform.

The Eagle Insights Dashboard is available now to sponsors and CROs. By November 2026, the platform will contain both 2025 inaugural results and expanded 2026 survey data, giving sponsors and CROs their first look at year-over-year trend analysis and performance change over time. SCRS will update the dashboard annually, providing a continually growing, longitudinal view of site engagement performance rather than a single point-in-time snapshot.

To request a demo or learn more, contact Jimmy Bechtel at [email protected].

About SCRS
The Society for Clinical Research Sites (SCRS) is the only global organization dedicated exclusively to representing the interests of clinical research sites. SCRS builds solutions that unite and advance the site community, and the SCRS Data Intelligence Ecosystem extends that mission by turning verified site experience into intelligence the entire clinical trial ecosystem can act on. Learn more at myscrs.org.

SOURCE Society for Clinical Research Sites