GLENDALE, Calif., Nov. 30, 2016 /PRNewswire/ -- ServiceTitan, the leading provider of business management software for residential plumbing, HVAC, and electrical businesses, today announced its newest partnership with The New Flat Rate. The partnership was formed to provide residential contractors using ServiceTitan the option to leverage The New Flat Rate's three tier 'Good, Better, Best' menu pricing system. The price book comes with easy-to-understand task descriptions and thousands of images to help technicians communicate to homeowners the value they are receiving, ultimately improving the customer experience and driving sales.
"Our partnership with The New Flat Rate will give ServiceTitan users the ability to deliver an amazing customer experience while eliminating the stress of selling for technicians," said Vahe Kuzoyan, president and co-founder of ServiceTitan. "We're excited to partner with The New Flat Rate and fill this need for our users,"
Consumers today want explanations of the product they are offered in seconds, so it's increasingly important to provide visually enhancing images and clear descriptions. "When given choices, customers buy more than you could ever sell them. We are honored to partner with ServiceTitan to provide an avenue for contractors to offer a menu of choices in the home. This not only increases their profitability but also customer satisfaction by removing the 'sales pressure'," said Danielle Putnam, president of The New Flat Rate.
The New Flat Rate optimized price book in ServiceTitan offers the following key features and enhancements:
Easy set up. Get your price book up and running in a week or less
A complete pricing system with simple-to-understand descriptions, photos, warranties, and upsell opportunities
Effortless conversion of repair descriptions and good, better, best photos
The New Flat Rate, Inc. pioneered the first menu pricing system for in-home service providers which has doubled and tripled the average service ticket for contractors across the United States and Canada. Targeting HVAC, Plumbing, and Electrical Service & Repair contractors, each market-specific edition is designed to do the bundling and upselling for technicians by providing hundreds of service, repair and equipment replacement "menus", each with up to five straightforward options consumers can choose. The New Flat Rate develops processes to eliminate objections and lower sales resistance for service technicians. Good, Better, Best Flat Rate is the newest product powered by The New Flat Rate to provide a simple good, better, best pricing solution for Service Titan members. Visit www.thenewflatrate.com or call 706-259-8892 to learn more.
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile solution for field techs, and QuickBooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.