GLENDALE, Calif., Oct. 25, 2017 /PRNewswire/ -- ServiceTitan, the leading enterprise software for residential HVAC, plumbing and electrical services businesses in the U.S., has announced it is partnering with online review platform Yelp.
ServiceTitan's integration into Yelp will allow home service business owners to acquire more customers through the world's most popular review site and offers customers an uninterrupted path to discovering and booking services online.
"Home service business owners count on ServiceTitan to keep them ahead of the competition," said Ara Mahdessian, CEO of ServiceTitan. "This latest integration effort with Yelp does just that. ServiceTitan customers will gain an advantage over their competition and seize more control over their business. Yelp and ServiceTitan together are helping home service business owners succeed."
ServiceTitan's integration with Yelp gives home service businesses a powerful tool to virtually guarantee booked jobs directly from customers. This partnership benefits home service businesses through:
- Booked jobs. Not leads: Grow business by leveraging the world's most trusted review site. Convert leads that land on your Yelp page and turn them into loyal customers.
- A better customer experience: Provide a stellar experience right from the start by allowing customers to book a job instantly from your Yelp page with real-time availability.
- Staying ahead of the competition: Customers are already booking appointments online. Why should home services be any different? This Yelp integration helps businesses stay in front of competitors who offer online booking.
ServiceTitan's integration into Yelp also offers more business control for home services. Owners can now control technician availability by offering appointment windows online. Businesses can list the services offered including any disclaimers and dispatch fees. Additionally, appointments come in via the Call Booking Screen in ServiceTitan assuring a high level of customer service.
"Millions of consumers use Yelp each month to connect with great home services professionals and fix whatever needs fixing," said Chad Richard, Yelp's SVP of Business and Corporate Development. "By partnering with ServiceTitan, Yelp can offer real-time availability and information to Yelp users in order to streamline the booking process. Services professionals benefit from Yelp's large audience of people who are looking to easily book appointments with home service professionals."
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integration with Sage Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.