ServiceTitan, The Seal Join Forces to Improve Customer Peace of Mind
Integrating The Seal verification and mail tools into the ServiceTitan platform affords home service business customers a high level of comfort that the service technician is who they say they are
GLENDALE, Calif., April 18, 2017 /PRNewswire/ -- ServiceTitan, the No. 1 enterprise software for residential HVAC, plumbing and electrical service businesses in the U.S., has announced it is partnering with home services background check and reputation management company The Seal to bring peace of mind to the customer and more five-star reviews to business owners.
"Customers should feel comfortable in their own home when a service technician answers a call," said Ed Marchiselli, founder and CEO of The Seal. "Home services business owners who use The Seal verification tools integrated with the ServiceTitan platform will always feel welcome in the homes of their customers, and those business owners will see more five-star reviews after their tech visits. The Seal ensures that reputable home service techs are vouched for and automatically prompts the homeowner to go online and submit a review. Five-star reviews help the bottom line for home services owners."
ServiceTitan's integration with The Seal gives home service business owners a powerful tool to make a great first impression with customers, get five-star reviews and land more business.
The results home service business owners will see from the integration of these two powerful tools:
- Confirm SEAL-MAIL appointments: Anyone can send an appointment confirmation, but only TheSeal.com automatically sends customers confirmations with proof of licenses, insurance and employee background checks.
- Send SEAL-MAIL review requests: Clients who averaged 20 to 30 Google reviews per week using TheSeal.com automated review requests increased to an average of 30 to 40 weekly reviews when integrated with ServiceTitan.
- Avoid pricing games: Don't get caught in the price trap. Differentiate your company and employees in a meaningful and verifiable way with tools that help eliminate low-end competition.
"Company reputation and customer loyalty are critically important to home service business owners," said Ara Mahdessian, CEO of ServiceTitan. "With the ServiceTitan integration of The Seal tools, our clients will see higher close rates and more returning customers. They will also see increased conversion rates for reviews on all the review websites, and that leads to success. When ServiceTitan customers succeed, we succeed."
About The Seal
The Seal started in 2008 in response to the founder's own need to differentiate his reputable business in a meaningful and verifiable way from other companies that were low-price pretenders through third-party verification of licensing, insurance and national criminal background and sex offender checks. The Seal's desire is to help both good companies and consumers avoid the price trap by marking quality service providers with the Seal of Security & Confidence. Today The Seal helps hundreds of clients across the nation build reputation equity upon their already good name. For more information about The Seal, visit www.TheSeal.com.
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile solution for field techs, and QuickBooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.
Media Contact:
Heather Ripley
Ripley PR
865-977-1973
[email protected]
SOURCE ServiceTitan
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