Servigistics Appoints Former Industry Analyst to Lead Global Marketing and Alliances

Mar 16, 2010, 08:00 ET from Servigistics

ATLANTA, March 16 /PRNewswire/ -- Servigistics, the worldwide leader in Service Lifecycle Management software, announced today that Mark Vigoroso has joined Servigistics as Senior Vice President, Global Marketing and Alliances.

"We are very excited to have Mark join the Servigistics team," said Eric Hinkle, CEO, Servigistics. "His deep knowledge and experience with post-sales service best practices and enabling technologies will be an asset as we continue to grow our business globally and expand the capabilities of our world-class Service Lifecycle Management solutions."

As Senior Vice President of Global Marketing and Alliances, Mark will be responsible for the development and execution of global marketing strategy, including positioning, branding, demand creation, public relations, product marketing and strategic partnerships. He brings many years of experience in the service and supply chain industry to Servigistics, having held senior positions in product management, business development, and marketing with procurement and supply chain technology providers.

Prior to Servigistics, Mark served as Chief Services Strategist at Qualcomm Enterprise Services (QES). Mark also spent five years at the Aberdeen Group, a research firm focused on the global technology-driven value chain where as Chief Research Officer, he founded the market-leading Service Chain Management research practice and the Chief Service Officer Summit Series.

"Servigistics is well positioned as the market leader for Service Lifecycle Management solutions, having the only complete software platform that helps companies take a holistic approach to service lifecycle performance, as opposed to a sub-optimal component-based approach," said Vigoroso. "It is a great time to join the Servigistics team and I look forward to being a part of the company's continued growth and innovation in Service Lifecycle Management."

About Servigistics

Servigistics is the worldwide leader in service lifecycle management software.  The company's award-winning solutions deliver value across the service supply chain, including parts planning and pricing, field service management, returns and repair management, logistics and warehouse management, warranty management, and knowledge management.  The breadth and depth of the solution set enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace and defense, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at, or via the Web at

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