Servigistics Honors Clients for Service Lifecycle Management Excellence at EXCHANGE 2010

ATLANTA, March 15 /PRNewswire/ -- Servigistics, the worldwide leader in Service Lifecycle Management (SLM) software, today announced the winners of its fourth annual "Service Excellence" awards, which honor a prestigious group of clients that have successfully leveraged service to transform their operations and dramatically improve revenues, profitability and customer service levels.  

This year's award winners were recognized at EXCHANGE 2010, Servigistics' 8th annual client conference, held recently in Atlanta, GA. The "Service Excellence" awards were presented to Servigistics clients that have successfully demonstrated industry excellence in at least one of the key areas of Service Lifecycle Management: commitment management, global resource planning, partner and dealer management, pricing management, and forward and reverse logistics management.

The 2010 Servigistics "Service Excellence" award winners were:

• Service Pricing Excellence: PACCAR
• Service Pricing Excellence:  General Motors
• Partner Management Excellence: Dell
• Customer Commitment Excellence: Air Canada
• Dealer Management Excellence: NACCO Materials Handling Group
• Dealer Management Excellence: Nissan
• Global Service Excellence: Honeywell
• Forward Logistics Excellence: Home Shopping Network (HSN)
• Reverse Logistics Excellence: Jabil
• Service Lifecycle Management Excellence: Coca-Cola Enterprises
• Service Lifecycle Management Excellence: Cisco

"We are pleased to recognize this prestigious group of companies with our 'Service Excellence' awards and congratulate them on their success in transforming their service businesses to increase customer service levels and profitability," said Eric Hinkle, CEO, Servigistics. "It is an honor to be the technology partner supporting their Service Lifecycle Management goals and we look forward to being a part of their continued success."

About Servigistics

Servigistics is the worldwide leader in service lifecycle management software.  The company's award-winning solutions deliver value across the service supply chain, including parts planning and pricing, field service management, returns and repair management, logistics and warehouse management, warranty management, and knowledge management.  The breadth and depth of the solution set enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace and defense, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at [email protected], or via the Web at http://www.servigistics.com.

SOURCE Servigistics