Servigistics Honors Clients for Service Lifecycle Management Excellence at EXCHANGE 2011

Mar 10, 2011, 09:58 ET from Servigistics

SCOTTSDALE, Ariz., March 10, 2011 /PRNewswire/ -- EXCHANGE 2011 -- Servigistics, the world's leading enterprise software solution provider for Service Lifecycle Management (SLM), announced the winners of its fifth annual "Service Lifecycle Management Excellence" awards on Wednesday, March 9 during EXCHANGE 2011 at Camelback Inn & Resort in Scottsdale, AZ.

The "Service Lifecycle Management Excellence" awards honor a prestigious group of clients that have successfully leveraged service to transform their operations and dramatically improve revenues, profitability and customer service levels.  

This year's award winners were announced during an awards luncheon held on Wednesday during Servigistics' ninth annual EXCHANGE conference. Each of this year's award winners have successfully demonstrated industry excellence in at least one of the key business process areas of SLM which includes service parts planning and pricing, field service management, service logistics, warranty management, service knowledge and content management. 

The 2011 Servigistics "Service Excellence" award winners are:

  • Service Pricing Excellence: Bombardier Recreational Products, Inc.
  • Service Parts Management Excellence: LG Electronics
  • Service Parts Management Excellence: Volkswagen of North America, Inc.
  • Field Service Management Excellence: Thyssenkrupp Elevator
  • Service Knowledge Excellence: Sears
  • Service Logistics Excellence: Cisco
  • Service Lifecycle Management Excellence: Coca-Cola Refreshments

"Each year it is an honor to recognize our valued clients who have excelled in transforming their aftermarket service supply chains into profitable areas of growth for their companies through Service Lifecycle Management," said Eric Hinkle, president and CEO, Servigistics. "We are proud to present this year's prestigious list of award winners and celebrate their remarkable accomplishments.  These companies view service as strategic, and we look forward to enabling their ongoing SLM performance improvement efforts with our best-in-class technology solutions."

About Servigistics

Servigistics is the world's leading enterprise software solution provider for Service Lifecycle Management (SLM). The company's award-winning SLM solutions suite enables market-leading companies across diverse industries to successfully execute a service-led growth strategy that delivers value across the entire global service supply chain. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions address all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, service knowledge and content management.  Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com. Follow Servigistics on Twitter, Facebook and LinkedIn.

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