Servigistics Hosts 'Servigistics EXCHANGE 2010' in Atlanta

ATLANTA, Feb. 25 /PRNewswire/ -- Servigistics, the worldwide leader in Service Lifecycle Management software, will host its eighth annual client conference Servigistics EXCHANGE 2010 March 1-3 in Atlanta, GA.

EXCHANGE 2010-Service as a Growth Driver will bring together service executives from around the world to network, learn and share best practices on managing the entire service lifecycle to dramatically improve revenue, profits and customer loyalty. It is the first EXCHANGE conference since Servigistics merged with Click Commerce's Service Network Solutions (SNS) division and will be the first forum that will bring together both client bases to address the value of having a truly integrated solution that addresses all components of the service lifecycle.

The conference will headline with a keynote given by Eric Hinkle, CEO, Servigistics, who will present "Service 2.0: The Next Generation with Servigistics." Attendees will learn how Servigistics addresses all the key service challenges with its innovative Service Lifecycle Management (SLM) solutions platform that now features Servigistics' proven service parts pricing and planning, workforce and knowledge management solutions along with Click Commerce SNS' service network logistics, parts execution, and returns and repair solutions.

During the three-day conference, attendees will gain valuable insight into how to manage key service challenges more efficiently with interactive sessions and case studies on service parts, field service, pricing and knowledge management. Thought leaders from global companies such as AGCO, Cisco, Dell, Diebold, Electrolux, Embraer, Jabil, Komatsu, Mazda, Nissan, Honeywell, PACCAR, Rolls-Royce, and Subaru will participate in panels, workshops and collaborative forums to exchange best practice ideas and discuss how they are transforming their service businesses to foster customer satisfaction, drive competitive differentiation, and increase profitability.

Servigistics will also hold its annual "Service Excellence Awards" during EXCHANGE 2010 to honor a prestigious group of clients who have successfully leveraged service to transform their operations and dramatically improve revenue profitability and customer service levels.  

"EXCHANGE 2010 gives us a great opportunity to give our clients and attendees a forum to not only learn how to best leverage Servigistics SLM solutions but to also share ideas and best practices that will help them successfully execute a service-led growth strategy," said Eric Hinkle, CEO, Servigistics. "In today's economic climate, it is critical for service executives to maintain high customer service levels without compromising profitable growth, and EXCHANGE 2010 will focus on giving our clients the tools to do this through every element of the service lifecycle."

Servigistics will also hold its inaugural EXCHANGE EMEA conference (supported by Accenture) in Barcelona, Spain on April 21-22. "We are delighted to launch our own EXCHANGE conference here in Europe," says Kevin Tingey, General Manager Servigistics EMEA. "Servigistics has enjoyed major growth in EMEA in recent years and we are proud to reward our clients' loyalty and support with an event that will offer a regional perspective on global issues."

For more information about EXCHANGE 2010, visit www.servigistics.com.

About Servigistics

Servigistics is the worldwide leader in service lifecycle management software.  The company's award-winning solutions deliver value across the service supply chain, including parts planning and pricing, field service management, returns and repair management, logistics and warehouse management, warranty management, and knowledge management.  The breadth and depth of the solution set enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace and defense, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at [email protected], or via the Web at http://www.servigistics.com.

SOURCE Servigistics