Servigistics Positioned in the "Visionaries" Quadrant of the Magic Quadrant for Field Service Management

Evaluation Based on Completeness of Vision and Ability to Execute

Jun 22, 2010, 08:00 ET from Servigistics

ATLANTA, June 22 /PRNewswire/ -- Servigistics, the only enterprise software platform provider for Service Lifecycle Management (SLM), announced today that it has been positioned by Gartner, Inc. in the "Visionaries" quadrant of the Magic Quadrant for Field Service Management, 2010.*

"We believe Gartner's positioning of Servigistics in the "Visionaries" quadrant confirms our mission to deliver a broader vision for field service as one of the key components of service lifecycle management," said Eric Hinkle, CEO, Servigistics. "We continue to deliver the innovation and value we promise to our clients by offering the market's only end-to-end SLM platform that integrates all the disparate assets, resources, and processes that comprise the service supply chain. With a platform vision for SLM, our clients are able to achieve higher levels of service productivity and profitability."

Servigistics is the largest enterprise software platform provider for Service Lifecycle Management, which in addition to field service management and knowledge management – includes applications in other critical service disciplines: service parts management, service parts pricing, contract and warranty entitlements, and service logistics. For more information, visit

*Gartner, Inc. Magic Quadrant for Field Service Management, 2010, Michael Maoz, William Clark, June 17, 2010.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Servigistics

Servigistics is the only enterprise software platform provider for Service Lifecycle Management (SLM). The company's award-winning SLM platform enables market-leading companies across diverse industries to successfully execute a service-led growth strategy that delivers value across the entire global service supply chain. Servigistics' Oracle Fusion and SAP Netweaver-certified solutions address all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, and service knowledge management.  Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at, or via the Web at

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