Simple Interact Wins 2025 Best in KLAS Award for Patient Intake Management

Top rank acknowledges focus on customizability, EMR integration, user experience, and customer support of the patient intake management solution provider

DALLAS, Feb. 5, 2025 /PRNewswire/ -- Simple Interact, a healthcare front office automation platform company, has been awarded the #1 ranking in the 2025 Best in KLAS: Software & Services report, for the Patient Intake Management category. This award is presented by KLAS Research, a healthcare analyst firm, and is based on direct feedback from healthcare providers. The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care.

Simple Interact's platform helps healthcare organizations improve staff productivity, patient experience, access, and outcomes by streamlining front office workflows such as patient intake, engagement, two-way communication, feedback, and scheduling. Simple Interact's patient intake management automates collecting patient data, consents, eSignature, images, payments, screenings, and social determinants of health (SDOH). It also supports custom needs such as quality measures data capture, educational marketing, and auto-generating physician notes.

In a competitive field for patient intake management solutions, Simple Interact received a 96.7 overall performance score based on provider feedback on customer experience pillars such as product, operations, customer relationship, loyalty, culture, and value.

"We are honored to receive this award and grateful to KLAS Research and our valued customers for their insightful evaluations. This recognition further fuels our commitment to relentlessly pursue win-win opportunities, where improved patient experiences also translate into better business outcomes for healthcare providers." said Ravi Kalidindi, CEO of Simple Interact. "To provide true value and lasting impact, we strongly believe that technology must be combined with empathy and a human touch. Our focus on user experience (UX) and customer support consistently leads to greater patient engagement, higher staff adoption, improved patient outcomes, increased operational efficiency, and stronger customer loyalty."

Adam Gale, KLAS Research CEO, commented: "In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion--all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights."

For more information, access the Patient Intake Management category ranking page or the full 2025 Best in KLAS Awards - Software and Services Report.

About Simple Interact:
Simple Interact is a leading Front Office Automation company that helps healthcare facilities across the United States run more efficiently and profitably by boosting staff productivity, reducing provider burnout, and elevating the patient experience. Our cloud-based platform automates front office workflows such as patient intake forms, check-in, consents, 2-way SMS communication, reminders, broadcast, outreach campaigns, patient feedback, reputation management, patient scheduling, and referral management. Learn more at simpleinteract.com.

About KLAS:
KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world's healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry. Follow KLAS on LinkedIn. Learn more at: klasresearch.com.

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SOURCE Simple Interact