Sitecore Acquires Leading E-commerce Vendor

Acquisition brings fully integrated e-commerce capabilities to Sitecore's experience platform

Nov 20, 2013, 06:04 ET from Sitecore

SAN FRANCISCO, Nov. 20, 2013 /PRNewswire/ -- Sitecore, the global leader in customer experience management software, today announced that it has acquired Sitecore's acquisition lays the foundation for the industry's first .NET based, enterprise-grade Customer Experience Management (CXM) platform with a native, fully integrated e-commerce engine.

The integration of e-commerce functionality with Sitecore's leading experience platform allows marketers to truly own the experience they deliver to every customer or prospect that engages with their brand, creating high-value customers for life.

"Our vision from the beginning has been to deliver a complete, connected experience platform that puts the customer at the heart of every interaction and engagement," said Michael Seifert, CEO, Sitecore. "With this acquisition, our customers can now add enterprise-scale e-commerce capabilities to create truly consistent and personalized experiences."

Sitecore acquired from SMITH (formerly Ascentium), a global digital experience agency that builds, sells and supports the Commerce Server e-commerce engine. SMITH is also a Sitecore Strategic Commerce Alliance Partner and will continue to work with Sitecore and its customers to develop world-class commerce experiences.

Existing customers will have the option of utilizing a deep integration between Commerce Server and Sitecore's experience platform or a standalone Commerce Server product that will continue to be supported by Sitecore.

"E-commerce functionality is critical to delivering relevant, personalized experiences for online shoppers, yet current CMS solutions offer poor or non-existent e-commerce integration," said Ryan Donovan, President and CTO at "The acquisition of by Sitecore is great news for customers because it introduces a rich level of integration between commerce, content and digital marketing that has not been achieved by any other vendor.  It will also provide a compelling .NET choice for enterprise customers while ensuring a strong and viable future for Commerce Server technology to its sizeable install base."

"SMITH has implemented some of the largest enterprise .NET B2B/B2C e-commerce implementations globally. We look forward to offering customers a tightly integrated .NET based content and commerce solution leveraging our extensive digital marketing capabilities," said SMITH President Tony Marinelli.   

Further information can be found on

About Sitecore
Sitecore is the global leader in customer experience management software. We deliver highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With Sitecore's experience platform, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world's leading brands – including American Express, Canon, Carnival Cruise Lines, easyJet, Heineken and Virgin Mobile – trust Sitecore to help them deliver the meaningful interactions that win customers for life.

About Commerce Server
The Commerce Server product line, which was transitioned from Microsoft to Ascentium and marketed under the brand, has over 3,000 customers in North America, EMEA, and Asiana spanning retail, manufacturing, e-government, in both business-to-consumer and business-to-business commerce scenarios.

SMITH is one of North America's leading digital experience agencies and global commerce service providers. Creators of transactional brand moments for humans living in an all-channel world, SMITH's clients include some of the world's most important and highly recognized brands, including Microsoft, Cisco, Motorola, Nestle, Sam's Club, Xerox, and MasterCard. The company is headquartered in Seattle, Washington, and has offices in Atlanta, Portland, Spokane, and Ottawa. Satellite offices are located in Chicago, San Francisco, Ann Arbor, Toronto, Austin, and New York. Learn more at

Media Contact:
Emily Iwan
PR Manager, Sitecore

SOURCE Sitecore